Lead Dosis Automation Technician

Job Description

Job Description

Description:

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Predictable, reliable, and punctual attendance is an essential function of the job role. The functions are as follow but not limited to:

· Train new employees on correct policies and procedures related to DOSIS

· Monitoring training plan to ensure progress

· Continually evaluate current staff for training/re-training and development opportunities

· Ensure optimal utilization of DOSIS machines, at all times, to include restocking medications and supplies, canister swaps, inventory ordering requests, and distribution of daily workload among both machines and staff

· Maintain stocking of canisters by staff throughout the day to minimize interruptions in the filling process.

· Train staff on proper use of DOSIS home screen to manage restocks, canister swaps, maintenance/cleaning, active/inactive canisters, adding medications, etc.

· Managing fill discrepancies and utilizing the SOP to have staff return these to canisters for reuse following pharmacist approval.

· Work with prepack department to manage Dosis returns and adding cards into the prepack manager

· Teach staff best practices regarding canister swaps, utilizing the home screen, in order to maximize throughput and reduce needed cannisters.

· Helping to develop and maintain current and future Dosis SOPs.

· Workflow monitoring/Queue management to ensure orders are coming out timely.

· Review drug throughput reporting to determine cannister production in order to determine if cannisters should be replaced with new drugs.

· Tracking helpdesk tickets to ensure resolution and follow through.

· Cleaning/Maintenance – Assigning and maintaining cleaning requirements/schedules.

· Troubleshoot reported cannister/tower issues and ensure follow through on tickets.

· Ensuring personnel are completing daily tasks as needed (Check/order stock, report broken canisters, clean stations, etc.)

· Ensure team remains punctual and is available when scheduled.

· Review scheduling to ensure there is consistent coverage at Dosis. Work with workflow lead to move resources.

· Contributes to the production strategy by understanding the metric goals and how to achieve them

· Maintains thorough knowledge of department processes

· Responds quickly and practically to emergencies, crises, or unexpected issues during the shift

· Exhibits strong interpersonal and customer service skills

· Fosters a collaborative and positive working environment

· Communicates with pharmacy management on issues or opportunities that may impact workflow, efficiencies or production.

PHYSICAL DEMANDS:

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job.

The regular work schedule for this position is approximately 40+ hours per week (Monday-Friday with rotating weekends) and may require additional days/hours as necessary. Must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include: Close vision, Distance vision, Peripheral vision, Depth perception, Ability to adjust focus and Ability to match or detect differences between colors, including shades of color and brightness. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, bend, and walk.

MINIMUM REQUIREMENTS:

· High school diploma or equivalent required; completion of a pharmacy technician training program preferred.

· Strong attention to detail and accuracy in medication preparation and documentation.

· Excellent organizational and time-management skills.

· Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.

· Knowledge of pharmacy laws, regulations, and standards.

· Effective communication skills and the ability to collaborate with a diverse team of healthcare professionals.