Business Process Analyst

• Build relationships with client management and Subject Matter Experts to learn about their processes and identify solutions to problems.
• Communicate effectively with program managers, developers, executives and stakeholders both in the program office and across the nation.
• Ability to perform business process reengineering by quickly analyzing the current state, designing new solutions, developing protypes, and implementing solutions.
• Generate ad-hoc reports for senior leadership summarizing program status.
• Help write reports, communication packages, and briefings for executive leadership.
• Provide training, guidance, and best practices to staff around the nation.
• Analyze existing system and process limitations and develop recommendations on how best to integrate these disparate systems into a unified system.
• Leverage Microsoft Office tools to enhance decision making and make it easy for staff to perform their own analysis.
• Translate highly technical concepts and processes to general end-users.

• Bachelor’s degree in business or communications.
• Minimum of 5+ years of experience in business analysis and experience working with federal government clients.
• Strong writing and editing skills; proficiency in advanced functions of MS Word, MS Excel, and MS PowerPoint.
• Understanding of how Microsoft SharePoint, Power BI, Power Apps, and Power Automate can be leveraged to develop solutions. Advanced knowledge preferred.
• Exceptional communication and collaboration skills.

Job Type: Full-time
Work Location: Hybrid
Benefits:

• 401(k)
• 401(k) contribution
• Dental insurance
• Medical insurance
• Life & Disability insurance
• Flexible spending account
• Flexible schedule
• Professional development
• Work-life balance