Client relations Full Time

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance
• Employee discounts

Are you an experienced Client Relations professional who enjoys the rhythm of general practice and the energy of emergency medicine? Are you organized, dependable, and ready to put your hard-earned skills to work?
If so, Animal Medical Center has an outstanding opportunity waiting for you!

About Us
Animal Medical Center has proudly served the Hattiesburg community for over 50 years. We are a full-service hospital offering preventative and maintenance care, sick patient care, and emergency services. As a state-of-the-art facility, we are committed to the GOLD STANDARD of veterinary medicine and dedicated to providing excellence in both patient care and client experience.

What to Expect

Quality Medicine & High Standards
You’ll join a hospital equipped with advanced technology, skilled teams, and a strong commitment to superior medical care.

Growth & Learning Opportunities
If you're looking to expand your skills and grow as a Client Relations professional, you’ll find no shortage of development here.

About You
Client Relations Specialists at AMC are essential leaders within our practice. You will manage multiple phone lines, support clients during stressful moments, guide them through care processes, and help ensure every experience is compassionate and efficient. You’ll be able to fully utilize your abilities while continuing to develop for years to come.

We’re looking for someone who:

• Is compassionate, friendly, and dependable
• Is eager to learn, grow, and contribute to a positive culture
• Takes initiative and isn’t afraid to jump in wherever needed
• Shares our Core Values: Respect, Integrity, Communication, and Compassion

Experience in client relations or veterinary medicine is preferred, but a willingness to learn and a great attitude are even more important.

Who Should Apply
You’ll thrive in this role if you:

• Love interacting with people and helping animals
• Can stay composed and kind during stressful situations
• Are dependable, organized, and take initiative
• Want to help create a supportive, enjoyable team culture
• Are comfortable multitasking in a fast-paced environment
• Are willing and able to work closing shifts (until 8:00 p.m.) and rotating weekends (until 10:00 p.m.)
• Want a long-term home where you can continue to grow your skills

Who Should Not Apply
This role likely isn’t a good fit if you:

• Are unable or unwilling to work evenings or weekends
• Prefer a slow-paced, predictable work environment
• Struggle with multitasking or fast-moving situations
• Are not comfortable handling emotional client interactions
• Do not enjoy teamwork or collaborative environments
• Prefer roles without direct client interaction

We care deeply about finding the right fit for our team and for you.

Anticipated Schedule
Client Relations team members work shifts between:
Monday–Friday: 7:30 a.m. – 8:00 p.m.
Saturday - Sunday: 8:00 a.m. – 10:00 p.m.

Primary schedule for this position:
Monday–Friday: 12:00 p.m. – 8:00 p.m.
Saturday and Sunday: between the hours of 8:00 a.m. - 10:00 p.m.

Weekends and some holidays required
Applicants must be able to work closing shifts and weekends.

Benefits

• Employee Pet Discount
• Uniform Allotment
• Holiday pay on holidays worked
• Pet food discounts through Hill’s, Royal Canin, and Purina
• Full time benefits include: Health insurance, vacation, sick time, holiday pay 

For more about our hospital, visit: animal-er.com
Please note: Due to the volume of applications, we are unable to return status-update phone calls. Rest assured, every application is reviewed.