Crew Scheduler

Join the City of Chattanooga Team Chattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the University of Tennessee at Chattanooga (UTC) and Chattanooga State Community College, our city blends a rich industrial history with a tech-forward future—famously powered by the nation’s first community-wide "Gig" fiber-optic network.​ The City of Chattanooga was also recently designated as a "National Park City,” the first of its kind in the United States. Our Organization As a City, we are powered by a dedicated workforce of approximately ​2,600 employees committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including: Public Safety: Chattanooga Police and Fire Departments. Infrastructure & Utilities: Public Works, Waste Resources, and specialized Stormwater management. Quality of Life: Award-winning Parks and Outdoors and Community Development systems and the Chattanooga Public Library. Transportation: The Chattanooga Metropolitan Airport (CHA) and citywide transit and pedestrian friendly initiatives. Innovation: Leading-edge smart-city programs with a commitment to cutting edge workforce development policies to ensure all our residents can get ahead. Why Choose Chattanooga? The City of Chattanooga’s workforce is the heartbeat of our community. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the premier employer of choice in Southeast Tennessee by providing: Competitive Compensation: Robust pay scales that reflect our commitment to our staff. Work-Life Balance: Generous paid time off and flexible scheduling where possible. Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees. . Growth: A focus on professional development and upward mobility within the organization. ​The Great Outdoors: Your Backyard Playground: Chattanooga isn't just near nature, it's immersed in it. As one of the most biodiverse cities in North America, the "Scenic City" offers an ecological richness that few places on earth can claim. Whether you are an adrenaline junkie or a weekend wanderer, world-class adventure is always less than an hour away. ​Vertical Adventures: Scale legendary sandstone cliffs in what is widely considered the premier rock climbing hub of the Southeast. Water & Rapids: From the high-octane whitewater kayaking of the Ocoee River to world-class bass fishing and peaceful paddling on the Tennessee River. Trails for Miles: Explore a massive network of mountain biking and hiking trails that wind through lush ridges, hidden waterfalls, and deep river gorges. In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets. Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you’d like to call Chattanooga home – or maybe you already do! – and want to further your career through meaningful work that makes a true impact where you live, we’d love to talk to you. ____________________________________________________________________________ Salary: WWFG.04 $21.21 - $25.45 per hour (Depending on experience) Work Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST) *Hours may vary due to work assignments or projects.* Work Location: 455 Moccasin Bend Rd (Wastewater Treatment Plant) FLSA Status: This is a Non-Exempt position. Department: Wastewater - Inflow & Infiltration

CLASSIFICATION SUMMARY:

SERIES LEVEL:

The Crew Scheduler is a stand-alone classification.

ESSENTIAL FUNCTIONS:

(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.) General Functions: Receives and reviews work orders; schedules and prioritizes order of completion and monitors status of work orders; maintains listings of open and closed work orders. Assists in developing policies and procedures related to work order preparation and flow. Coordinates the work assignments of crews. Receives, responds to and confers with departmental personnel to resolve conflicts regarding project priorities. Revises schedules as required due to work order changes, labor/material availability, interruptions, backlogs or other issues in consultation with supervisors and management. Prepares a variety of summary reports related to crew activities, operations and projects using various types of computer software. Provides documentation and information to account for delays, difficulties and changes to estimates. May use GIS mapping to locate boundaries, alleys and storm water systems. Attends various meetings and may serve as lead, providing details pertaining to labor crews, costs and state routes. Performs other duties as assigned. Equipment and Operator Scheduling Functions: Receives, reviews and assigns service requests for completion based on priority; monitors status of requests and maintains listings of completed and open service requests. Assigns, schedules and reassigns construction equipment usage based on priority assigned and proximity of outstanding work. Coordinates operators and equipment for scheduled work; makes adjustments as needed based on equipment and operator availability and assignment completion. Receives and reviews construction reports to stay abreast of outstanding work and status; confers with supervisors and staff to assess work assignments, daily equipment and operator needs and to resolve conflicts regarding equipment priorities. Communicates via telephone and radio to dispatch and coordinate operators and equipment from one work site to the next, to receive notification of work completed and to ensure that equipment and operators are utilized efficiently. Creates, enters data and maintains spreadsheets to capture resource allocation and usage to include but not limited to equipment, assigned operator, location and start stop time of work. Receives and reviews construction reports to stay abreast of outstanding work and status; responds to, and confers with departmental personnel to resolve conflicts regarding equipment priorities. Receives completed service requests, route sheets and transfer tickets from operators; makes notations to document status of service request, equipment, operator assigned and completion date and distributes as appropriate. Monitors security cameras to screen and grant access to buildings. DEPARTMENT SPECIFIC DUTIES (if any):

MINIMUM QUALIFICATIONS:

High School Diploma or GED is required. The following requirements are applicable dependent on area of assignment: Two years of related progressively responsible experience utilizing word processing, spreadsheet and other computer software related to crew assignment scheduling, work order documentation, labor and materials estimation/costs and/or other support services in the assigned area. Two years of experience in the operation or scheduling and assignment of equipment for construction or maintenance of drainage, right-of-way maintenance, grading and/or excavation projects or any combination of equivalent experience and education.

KNOWLEDGE AND SKILLS:

Knowledge of customer service principles; production planning principles; construction management principles; construction or maintenance equipment as related to drainage, right-of way maintenance, grading and excavation and scheduling and prioritization principles and practices. Skill in prioritizing and assigning work; processing work orders and service requests; coordinating the completion of work and work activities; preparing reports; keyboarding techniques; using computers and related software applications and communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

PHYSICAL DEMANDS:

Positions in this class typically require fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

WORK ENVIRONMENT:

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

SPECIAL REQUIREMENTS:

Safety Sensitive: N Department of Transportation - CDL: N Child Sensitive: N

SUPPLEMENTAL INFORMATION:

This position requires pre-employment screening(s) that include: background check / drug screening / lift test / HepB Titer. The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

KJS 06.03.2026