Senior Field Service Technician

Senior Field Service Technician CategoryShoreside OperationsSalary$33.00 - $45.00 HourlyEmployment typeFull TimeExperienceEngineer Skills Ability to communicate confidently, clearly, and professionally with Field Service Technicians, project teams, internal business partners, senior leadership, customers, and military representatives. Strong leadership presence with the ability to remain composed, decisive, fair, and approachable in demanding situations. An empathetic leadership style supported by consistency, accountability, sound judgment, and the willingness to have difficult conversations. Exceptional customer-service instincts, active-listening skills, and the ability to build trust across all organizational levels. Ability to adjust communication style based on the audience, situation, and level of technical understanding. Strong organizational and time-management skills, including the ability to prioritize competing demands and manage multiple assignments simultaneously. Ability to resolve conflict constructively and bring people together around practical solutions. Flexibility and adaptability when responding to changing field conditions, employee needs, scheduling conflicts, and customer priorities. Willingness and ability to respond to occasional business-critical calls, texts, or emails outside normal working hours. A collaborative, team-oriented approach and a willingness to work across functional boundaries to achieve shared objectives. Consistent professionalism, discretion, dependability, and follow-through. Qualifications and Educational Requirements Associate degree in diesel engine technology or equivalent education and experience; bachelor’s degree preferred. Coursework in Fundamentals of Supervision and Project Management. Minimum of six years of relevant industry experience or six years of military experience working on medium-speed diesel engines. Four or more years of experience as an FM Field Service Technician preferred. Three or more #J-18808-Ljbffr MGN