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Senior Technical Support Engineer (SaaS) - Public Safety

Axon

Axon is seeking a Technical Support Engineer (Tier 2+) in New York to support customers using the Axon 911 platform. This role involves troubleshooting technical issues, ensuring system reliability, and collaborating closely with cross-functional teams. Candidates should have 5+ years of experience, a strong understanding of networking concepts, and proficiency in tools like Datadog. Axon offers a hybrid work environment with competitive benefits and opportunities for growth. #J-18808-Ljbffr Axon

Vacancy posted 5 days ago
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