Operations Manager

We’re building a world of health around every individual—shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger— helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team and supports the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store. The role focuses on store execution, performance, and consumer loyalty through excellent customer service. The Operations Manager will maintain an engaged, productive store team through strong leadership, initiative, and by leading by example. Responsibilities Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Essential Functions Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with action plans for operational and service improvement Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill. Ability to work a full‑time flexible schedule, including early morning, overnight, and weekend shifts, and to respond to urgent issues at the store when they arise. Preferred Qualifications Experience as a retail manager or supervisor. Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range $19.00 - $29.00 (base hourly rate) Benefits We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits include medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr CVS Health