Registration Coordinator

Registration Coordinator

At OrthoVirginia, you're part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia's largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

We're looking for a Registration Coordinator who is organized, customer-focused, and thrives in a fast-paced healthcare environment. As the first point of contact for our patients, you'll play a key role in creating a welcoming experience while ensuring appointments, insurance information, and clinic operations run smoothly.

What You'll Do

As a Registration Coordinator, you'll help create a seamless patient experience by:

• Welcoming patients and visitors with professionalism and compassion
• Scheduling appointments and managing incoming phone calls
• Registering patients and maintaining accurate demographic and insurance information
• Verifying insurance eligibility and obtaining required authorizations
• Collecting copays, patient payments, and accurately posting transactions
• Serving as a liaison between patients, providers, and clinical support teams
• Coordinating communication with medical assistants, financial counselors, and billing teams
• Managing patient communications via phone, fax, and email in a timely and organized manner
• Supporting daily clinic operations through administrative tasks and office coordination
• Maintaining accurate records while following established scheduling and registration procedures

What You'll Bring

Required

• High school diploma or equivalent.
• One (1) year of customer service, administrative, or healthcare experience.
• Strong communication, organizational, and computer skills with the ability to multitask in a fast-paced environment.

Preferred

• One (1) year of experience in a medical office, patient registration, scheduling, or patient access role.
• Experience verifying insurance eligibility, obtaining authorizations, or working with healthcare billing processes.
• Experience using electronic medical record (EMR) systems.
• Knowledge of insurance benefits, patient financial responsibility, and registration best practices.

Compensation Range for this position:

$19.46 - $29.19

Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

This organization participates in e-Verify. Esta organización participa en e-Verify.