Career Advisor

What You’ll Do As a Career Advisor with Fedcap Families at our South Portland site, you’ll be the primary point of support for a caseload of program participants facing barriers to economic well‑being and seeking meaningful employment opportunities and self‑sufficiency. You’ll work with participants from the time they are referred to our program until they find employment. Working in concert with other team members, you’ll serve as a mentor, liaison, and troubleshooter. If you are mission‑driven and want to create opportunities for people in your community facing barriers to wellbeing, this is a great opportunity with potential for advancement. Responsibilities Managing a caseload of participants, orienting them to our program and jointly developing Career Plans that outline career goals and specific action steps to increase employability and address existing barriers to employment. Building trusting relationships with participants and providing individualized services using a variety of modes to appeal to and cater to participants’ distinct preferences and engagement styles. Identifying needed support services (childcare, transportation, job training, educational services, etc.) and making referrals to internal and external services, coordinating effectively with team members. Developing quality resumes, cover letters, and other employment materials to assist participants seeking employment. Providing outstanding service to all program participants throughout their journey and acting with a non‑judgmental approach, demonstrating high levels of unconditional positive regard. Completing administrative tasks in a timely manner, including receiving referrals, scheduling appointments, returning phone calls and other communications, and documenting all participant interactions. Qualifications Bachelor’s degree preferred OR high school diploma/GED plus equivalent experience. Multi‑lingual skills: speaking, reading, and writing in Lingala, French, and English is a big plus. Minimum of one year of experience in career services, case management, workforce development, social services, or a related field such as education, healthcare administration, retail or hospitality management, or human resources. High level of cultural sensitivity, knowledge of trauma‑informed approaches, and understanding of equality in workforce development and employment services. Strong organizational and time‑management skills, including ability to prioritize urgent or sensitive needs and balance multiple priorities in a fast‑paced environment. Advanced proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Teams) and other technology systems to manage caseload and performance needs. Valid US Driver’s license. Compensation & Benefits Minimum starting salary $46,000+, depending on experience. Comprehensive benefits package including health, dental, vision, retirement, and generous paid time off. Monday–Friday schedule, 8:00 AM–4:30 PM. No nights or weekends. Multi‑linguist job seekers fluent in Lingala, Portuguese, and English are encouraged to apply. Equal Opportunity Employer Statement The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity. #J-18808-Ljbffr The Fedcap Group