Telemarketng Representative

Job Description

Job Description

Company Description

VI Resorts by Westgate Corporate (Bellevue, WA)

The headquarters of VI Resorts by Westgate, located in Bellevue, Washington, serves as the administrative home of the VI Resorts vacation club, North America's largest owner-controlled timeshare and vacation club, supporting the Owners by offering convenient access to Pacific Northwest business and travel resources. The VI Resorts corporate office supports the operations, member services and club experience that underlie all VI Resorts stays. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

Telemarketing Representative – Bellevue, WA | Full‑Time | $17.13 + Commission - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.

Now hiring a Telemarketing Representative to join our fast‑paced, on‑site call center in Bellevue, WA. In this role, you’ll handle outbound calls (no cold calling). You will be calling guests that attended a 90-minute timeshares presentation, conducting a customer service survey and as a thank you, offering a 2-night complementary stay at one of our premier resort locations.

What You’ll Do:

• Calling non-owner guests that participated in a 90-minute timeshare sales presentation at one of our sales centers. Telemarketer will conduct a short survey to log the guests’ experience.
• Offer a 3-day, 2-night complimentary stay to one of our premier resort locations.
• Taking deposits of $99.00, but the guest gets that back and more in the form of extra cash or gifts such as dinners and/or shows.
• Must be able to handle credit card transactions in our SAMs and/or TSW systems.

*Employees will be paid in 4 ways; Hourly, Booking Commissions, Spiffs, and monthly bonuses.

Hours worked and hourly pay:

· This is a Full-Time position Monday – Friday / 12pm to 7:30pm

· Hourly pay: Minimum wage - $17.13 per hour

Tour Commissions:

· Telemarketer gets a commission of $50.00 per Vacation Certificate Sold/booked.

Monthly Bonus:

· Each month all Vacation Certificates are counted, and based on how many are sold in a month, the Telemarketer can hit different levels of bonus.

Spiffs:

· We promote daily, weekly and monthly cash spiffs. The marketing agent can earn extra income with these special promotions designed to excite and motivate the telemarketer. These cash spiffs are paid out to the telemarketer every other week via direct deposit.

*This position should average 55K to 60K annually

What You'll Bring:

• Data entry skills...Must be accurate and fast with the computer and keyboarding
• Excellent telephone customer service skills
• Outstanding attention to detail
• Exceptional communication skills both verbal and written
• Desire to work in a fun high energy, fun telemarketing call center
• Be a great team player
• Methodical and well organized
• Reliable and punctual

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You’ll Get:

• Opportunities to grow within the travel, hospitality, and resort industry. 

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email View email address on ziprecruiter.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.