Medical Assistant - Prescott, AZ

Position Summary

The Medical Assistant is responsible for assisting healthcare professionals in providing care to patients. This role supports physicians and clinical staff through a variety of administrative and patient care activities, including maintaining patient records, coordinating appointments, assisting with examinations, and performing standard care procedures.

Key Responsibilities

Provide general back-office support to physicians.

Assist providers with examinations as needed.

Stock and monitor inventory levels of medical supplies.

Monitor and maintain medication sample closets.

Prepare and assist patients for testing.

Obtain results for examinations as requested.

Obtain laboratory results, present them to the physician for review, and notify patients of results as instructed by the physician.

Answer patient calls and respond in a prompt and professional manner.

Conduct final review of charts after chart preparation.

Train back-office staff on an as-needed basis when requested by the Office Administrator.

Respond to and comply with requests for information using the most appropriate communication method, including fax.

Complete all requests within established office policy timeframes.

Follow all rules and regulations regarding confidentiality and protection of patient information.

Deliver information to patient care areas and other designated locations, including provider offices.

Complete the referral process for specific procedures when requested by the Office Administrator.

Provide leadership and guidance to support excellent customer service.

Communicate and engage effectively with others.

Continuously seek opportunities to learn, share knowledge, and develop processes that improve the transfer of information.

Follow and maintain all policies and procedures.

Perform other duties and responsibilities as required, assigned, or requested.

Qualifications

Required

High school diploma or GED.

Preferred

Completion of an accredited Medical Assistant certification program.

Experience

Minimum of two (2) years of relevant experience.

Combined education and experience may be considered as a substitute for the minimum experience requirement.