HUMAN RESOURCES TECHNICIAN I

Salary : $58,185.14 - $80,208.96 Annually
Location : Burbank, CA
Job Type: Full-Time
Job Number: 260404B1
Department: Management Services
Division: Employment Services, Liability, & Employee Relations
Opening Date: 06/26/2026
Closing Date: 7/10/2026 5:00 PM Pacific

OPEN COMPETITIVE RECRUITMENT

Open to all qualified candidates.


Tentative examination dates for this recruitment:
Week of 07/20/26 - TestGenius Written Exam
Week of 08/03/26 - Blind application and supplemental scoring
Week of 08/24/26 - Oral interview

Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates.

There are currently two vacancies for the position of Human Resources Technician I within the City of Burbank's Management Services Department, Benefits Office and Recruitment and Selection.

The position in the Benefits Office plays a vital role in processing benefits elections for employees, communicating detailed benefits information to employees, vendor payments and reporting, analyzing data for Human Resource projects, compliant with city polices, processes tuition reimbursements, and is responsible for maintaining accurate and detailed records.

The position in Recruitment and Selection plays a vital role in supporting the recruitment process for a wide range of positions across the City. The Human Resources Technician I assists with the development and posting of job announcements, reviewing and screening applications, coordinating interviews, maintaining accurate recruitment records, and communicating with applicants throughout the recruitment process.

The ideal candidate for the Human Resources Technician I will be organized, customer-focused, strong communicator, detail oriented, manages competing priorities, and comfortable handling confidential and complex Human Resources work.

Under general direction, to perform a variety of confidential and complex Human Resources and clerical duties; to supervise clerical staff; and to do related work as required.

Essential Functions
Performs various Human Resources and clerical duties of a complex nature, including typing, filing, mathematical calculations, and processing paperwork to facilitate smooth operations of programs; initiates, composes, types, and proofreads a variety of reports, letters, memos, and charts not requiring the supervisor's personal attention; researches, compiles, and analyzes data for a variety of Human Resources projects and reports; oversees maintenance of records and files; applies and advises employees and the public on Human Resources programs and procedural inquiries; coordinates and arranges meetings and interviews; operates calculator, personal computer and other office equipment; implements and recommends procedures related to assigned function; supervises, trains, and evaluates employees; and makes recommendations regarding hiring, promotions, and transfers.

Minimum Qualifications
Employment Standards:

Knowledge of modern office methods, procedures, and equipment; proper English usage, spelling, grammar, and punctuation; the principles of sound supervision; municipal organizations and their function; the functions of Human Resources systems, including the practices and procedures of City Memorandum of Understandings, Civil Service system, recruitment, selection, testing, classification and pay plans; mathematical and budgeting processes.

Ability to develop, organize and maintain accurate reports and complex filing systems; understand and apply a wide variety of Human Resources requirements and policies; plan and direct the work of others; effectively supervise employees and evaluate their performance; operate a variety of office equipment; communicate effectively, both orally and in writing; work independently and exercise sound judgment in performing assigned duties; establish and maintain effective working relationships with supervisors, fellow employees, and the public.

Education/Training: Graduation from high school or equivalent; three years of increasingly responsible clerical work, including one year in a responsible supervisory or Human Resources capacity. Must be able to type accurately from clear copy at a speed of 50 net words a minute.
This job title is represented by the Burbank City Employees' Association (BCEA)

The City of Burbank offers excellent employee benefits, please click on the following link for additional information regarding employee benefits:


Additionally, there are Benefit Summary Sheets for each represented and unrepresented employee group that provide a more detailed summary of benefits. There are also some Benefit Summary Sheets for specific job titles. To access the Benefit Summary Sheets, please click here:

Please note, employee benefits vary based on employment status - full-time or part-time; regular or temporary, and many benefits are not applicable to temporary employees.
01


You must answer the following question in order to be considered for the position. The purpose of this Supplemental Questionnaire is to give you an opportunity to provide additional information regarding your specific qualifications for the position of Human Resources Technician I. This Supplemental Questionnaire is considered part of your application process and will be evaluated along with your application on a competitive basis to determine which applicants will proceed to the next step in the selection process.INSTRUCTIONSAnswer should be complete, specific, and precise. Incomplete, illegible, vague, or excessively long responses to any question may disqualify you from being considered further for the position. Please be specific in answering the Supplemental Questions, as they will be used to evaluate which applicants will be given further consideration in the process. DO NOT answer, "see resume" or "see application" as these are not valid answers. Click "Yes" to reflect that you have read and understand this statement.

• Yes
• No

02


I certify that the Supplemental Questionnaire responses are my own and were not generated by artificial intelligence (AI) or any other automated tool. I understand that submitting responses that are not my own may result in disqualification from the selection process or removal from employment consideration.

• Yes, I certify that the responses provided are my own.

03


Please describe a specific situation in which you were responsible for handling confidential, repetitive, and time-sensitive work. What was the task, how did you prioritize your workload, and what was the outcome? (150 Words Maximum)
04


Please describe your specific experience working in a Human Resource capacity that you believe separates you from other candidates for this position. What is your motivation in applying for this position? (150 Words Maximum)
05


Describe a specific situation where you had to research and review information for the purpose of making a decision or recommendation. Discuss the steps that were involved in your research and final recommendation. (150 Words Maximum)
06


Provide an example of a time when you had to communicate complex information or explain a process to a customer, employee, or member of the public. How did you ensure they understood the information? (150 Words Maximum)
07


Describe a time when you had to learn a new system, process, or procedure in a short amount of time. How did you adapt, and how did you apply what you learned in your work? (150 Words Maximum)
08


What is your highest level of completed education?

• High School Diploma or GED
• Associate's Degree
• Bachelor's Degree
• No education

09


How many years of clerical experience do you have?

• Less than 1 year
• 1-2 years
• 3 years +
• No clerical experience

10


Have you worked in a supervisory role or in a Human Resources capacity for at least one year?

• Yes, I have at least one year of experience in a supervisory role
• Yes, I have at least one year of experience in Human Resources
• Yes, I have experience in both areas
• No, I do not have supervisory or HR experience

11


Please select which section you are most interested in and/or select both sections if you have no preference.

• Recruitment and Selection Section
• Benefits Section
• Both Sections

12


I understand that all requested information must be furnished on the application itself. Resumes and/or attachments may be included, but CANNOT BE SUBSTITUTED for a completed application form. A resume submitted in lieu of an application will not be sufficient. Furthermore, "See resume" is not an acceptable response under Duties. An application containing this response may be deemed incomplete. If I do not provide information on my application under Education, Experience, and/or License and Certificates sections that I meet the minimum qualifications for the position I am applying for, I will be deemed "not qualified" and may not proceed in the recruitment.

• YES

Required Question