Program Manager
New York City | Constituent Services & Community Programs
Program Manager
The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Under the supervision of the Deputy Director, Insurance Compliance, the assigned staff member will receive for review and approval Insurance documents in regards to Discretionary contracts. The assigned staff will ensure accuracy and proper processing of these documents. In addition, provide support and follow-up with staff, providers, and insurance companies.
Task 1 Description: Ensures that the Certificates of Insurance submitted to DYCD comply with established NYC Law Department requirements and DYCD policy and procedures. Follow up with in-house staff on various insurance issues and assist with Certificates. Compliance issues promptly. Reviews Certificates of Insurance accurately for conformity with established policy and procedures. Follow-up is thorough, prompt, and performed courteously and effectively with all stakeholders.
Task 2 Description: Responsible for submitting and tracking all the Certificates of Insurance sent to the Legal Unit for their secondary review and approval. Standard: Once necessary approvals are received from our Legal Unit, notify all stakeholders and scan necessary documents in the shared insurance drive.
Task 3 Description: Reviews and uploads approved Certificates of Insurance. Worker's Compensation and Disability certificates to the shared drive and input data into ECMS.
Task 4 Description: Responsible for opening and reviewing the mail in the Insurance Compliance Unit.
Task 5 Description: Provides technical support to the Providers to correct non-compliant Certificates of Insurance.
Task 6 Description: Passport and the Contract Management System are utilized for obtaining some budget information in regards to a Provider.
Task 7 Description: Work with the Mayor's Office of Operations, Central Insurance Program, by following policies and procedures for DYCD-funded agencies that elect to purchase such insurance through the Citywide Central Insurance COMMUNITY COORDINATOR - 56058
Minimum Qualifications: 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills: 1. Must possess strong oral and written communication, organizational and analytical skills. 2. Strong ability to juggle multiple projects and priorities at once. 3. Demonstrated working knowledge of target populations shown through management of relevant programs. 4. Extensive experience in and working knowledge of developing human services programs and program budgets. 5. Knowledge of New York City contracting processes. Computer literate with advanced skills in Microsoft Office: Word, Excel, Power Point and Access.
Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at
Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
$116k - $145k
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