Hampton Roads - Part-Time Event Staff

Events Staff

To provide a superior level of customer service to ensure a safe and enjoyable environment for guests as they attend various events, including collegiate sporting events, concerts, festivals, and fairs. The position offers flexible, part-time hours that allow for the accommodation of each staff member's schedule.

Job duties include cross-training in multiple positions, creating an enjoyable and safe experience for guests by providing a high level of customer service and implementing proper security protocol before, during, and in between ingress and egress, educating guests on safety policies using a positive and calm manner, observing surroundings, detecting any suspicious or hazardous situations, and reporting findings to event supervisors, managers, and emergency personnel. Work flexible hours that include nights and weekends.

Physical requirements include standing for long periods, lifting items weighing up to 20 pounds, repetitive movements, and ability to stand, walk, climb & descend stairs, bend, squat, push, and pull frequently. Work indoors in environmentally controlled conditions as well as occasionally outdoors in weather conditions, including varying temperatures and weather conditions. Ability to convey information clearly and effectively.

Qualifications include registering as Unarmed Security Officer through the Virginia Department of Criminal Justice Services, excellent customer service mindset and verbal communication skills in English, ability to remain calm in a fast-paced, high-energy environment, and ability to work a minimum of 2 – 3 events per month.

Other requirements include being at least 18 years of age, successfully completing the initial application process and required DCJS training course, ability to interact cordially and communicate with a diverse community, ability to assess and react to all situations including emergencies quickly, accurately, and effectively, being a U.S. citizen or a foreign citizen authorized to legally work in the U.S., submitting to an extensive background check including criminal history (VA State Police & FBI fingerprints), maintaining a neat, clean, & well-groomed appearance, having reliable transportation, and always being punctual for assigned events. All employees are required to possess a fundamental proficiency in technology, such as using email, navigating scheduling software, and effectively utilizing tools like Zoom and MS Teams.

RMC Events is an equal-opportunity employer and embraces diversity in our workforce. We encourage candidates from all backgrounds to apply. We are committed to creating an inclusive and welcoming workplace for all employees.

DCJS (Department of Criminal Justice Services) Licensed 11-3291 & 88-1317