Medical Assistant

Medical Assistant

Gastroenterology East, P.A. & Endoscopy Center is seeking a dedicated Medical Assistant to join our team in delivering exceptional, patient-centered care to Eastern North Carolina and surrounding communities.

Gastroenterology East, P.A. & Endoscopy Center is committed to delivering high-quality, compassionate care while improving the health of our community. We partner with providers and patients to ensure access to leading-edge gastrointestinal services in a supportive and collaborative environment.

Why Join Us?

• Patient-Centered Excellence: Serving the community since 2005 with high-quality, evidence-based gastrointestinal care
• Mission-Driven Impact: Help address critical healthcare disparities in one of the most underserved regions
• State-of-the-Art Facility: Work in a modern center located in Greenville's Medical District, equipped with advanced technology
• Comprehensive Services: Exposure to advanced GI procedures including colonoscopy, EGD, capsule endoscopy, liver elastography, and more
• Professional Growth: Supportive environment focused on career development and skill advancement
• Community Commitment: Be part of a team improving access to care and outcomes for local patients

Position Summary

The Medical Assistant plays a key role in supporting clinical and administrative operations while providing excellent patient care. This position is responsible for ensuring a welcoming environment, assisting with patient flow, and supporting procedural readiness.

Key Responsibilities

• Greet patients and provide exceptional customer service
• Answer and direct phone calls, respond to patient inquiries, and address needs promptly
• Prepare and maintain procedure rooms, including cleaning, stocking, and room turnover
• Assist with patient flow to and from procedure rooms
• Support patient positioning and care within scope of practice
• Pull and stage case materials in designated areas
• Maintain accurate documentation and assist with administrative duties as needed
• Follow aseptic and sterile techniques in all applicable procedures
• Ensure adherence to quality, safety, and infection control standards
• Collaborate with team members to improve efficiency and patient experience
• Adapt quickly in a fast-paced clinical environment

Qualifications & Requirements

• High School Diploma or GED required
• BLS certification required
• Completion of Medical Assistant, Certified Nursing Assistant (CNA), or Patient Care Technician (PCT) training program
• Minimum of 1 year of relevant clinical experience preferred

Skills & Competencies

• Strong customer service and communication skills
• Ability to work independently and as part of a team
• Excellent time management and organizational skills
• Attention to detail and commitment to patient safety
• Ability to manage multiple priorities in a fast-paced setting

What We Offer:

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

· Medical, dental, vision, and prescription coverage

· Life and AD&D coverage

· Availability of short- and long-term disability

· Flexible financial benefits including FSAs and HSAs

· 401(k) and access to retirement planning

· Paid holidays and vacation