Senior Field Service Technician
Morris Business Solutions
Job Description
Job Description
About the Role:
Morris Business Solutions is a leading provider of office technology in North and South Carolina. We’re actively hiring a Senior Field Technician to take full ownership of a designated service territory — supporting and maintaining Xerox and Kyocera MFPs .
You’ll handle on-site service, troubleshooting, preventive maintenance, and serve as a second-level escalation point for other technicians. This role is designed for independent, self-motivated professionals who take pride in providing high-quality service.
What You'll Do:
Perform hands-on service and maintenance on Xerox and Kyocera MFP equipment
Respond to service calls and troubleshoot hardware issues in the field
Execute preventive maintenance
Provide second-level technical support for other technicians
Maintain accurate service records and communicate clearly with customers
Represent Morris Business Solutions with professionalism
Qualifications:
5+ years’ experience servicing Xerox equipment (required)
Experience with PrimeLink and Versant is a plus
Fiery Experience is a plus
Basic computer skills
Strong diagnostic and problem-solving skills
Effective written and verbal communication
Valid driver’s license
Must be self-motivated and able to work independently
What We Offer:
10% increase over your current pay (based on skill and experience)
Monthly bonuses (up to $270/month)
Annual Raises
401K with company match
Health, dental, vision, and life insurance
Up to 5 weeks PTO + 8 paid holidays
Company-provided vehicle (take-home, fuel & maintenance covered)
Relocation assistance or Signing Bonus (if applicable)
Uniforms provided
Performance-based company trips (past trips: Key West, Greece, Ireland)
If you're a skilled technician looking for better pay, more responsibility, and a company that backs high performers — apply now.
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