Patient Experience Advocate
BILH Performance Network
Beth Israel Lahey Health is seeking a Patient Relations Specialist in Beverly, MA to advocate for patients, families, and visitors and to promote a positive care experience. You will investigate grievances, support service recovery, and analyze feedback trends while partnering with clinical leaders to enhance patient satisfaction. Ideal candidates will have a Bachelor’s in a healthcare-related field, 3 years of healthcare or patient advocacy experience, and strong communication and #J-18808-Ljbffr BILH Performance Network
Vacancy posted 3 days ago
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