Receptionist (On-Call)

Job Title

Position at CRISTA Senior Living Location: Shoreline, WA Employment Status: On-Call Compensation: $19.80 - $23, DOE Benefit Highlights: Retirement Plans, Sick Leave

Company Overview

CRISTA Ministries ("CRISTA") is a Christian church community that exists to exercise and express its Christian beliefs. At the core of our Christian church community is the belief that as Christians, we are part of the priesthood of all believers, set forth in I Peter 2. We believe this priesthood calling rests upon all Christians and is a foundational, spiritual practice of our CRISTA community. This priesthood calling evokes within us the response to view our work as our ministry. We believe that all representatives of our community are ministers of the gospel and play equally important roles in exercising, expressing and teaching our beliefs (I Corinthians 12: 17-23). CRISTA exists to make known the love of Jesus Christ through demonstrated works of service and ministry. We use every method available so that the people of the world may hear the Gospel, accept Christ as their Savior, and grow in their faith. We are a united family of Biblical Ministries inspired by a shared vision to serve and impact the young through the elderly, all cultures and backgrounds, in our own backyard and around the world through excellence in our service and operations. By leading a healthy and sustainable organization, CRISTA empowers its ministries to serve the needs of the world and share the Gospel, making disciples. Our commitment is to glorify, honor and obey the Lord in all we do through a workforce of ministers: our staff and volunteers who are called, committed, and faithful Christians. CRISTA leads five distinct ministries in alignment with our calling to draw people into a transforming relationship with Christ. From World Concern's relief and development efforts around the globe; from CRISTA Media's stations that broadcast uplifting messages and music through your radio dials to the fireside songs that bring joy to campers year-round at CRISTA Camps; from the young minds equipped with knowledge at King's Schools to the seniors receiving exceptional care at CRISTA Senior Living. Whether traversing the globe or right in our backyard, the CRISTA family of ministries is empowered to meet the needs of those we serve with the Gospel of Jesus Christ.

Mission and Vision Statements

Mission Statement: To fearlessly declare the Gospel, with Biblical truth and love, leading generations to follow Jesus.

Vision Statement: Until All Know Jesus.

Core Values

• Christ-Centered: We approach our work by faith, prayerfully believing God will do the miraculous.
• Servanthood: We serve our world by meeting needs practically and spiritually.
• Uncompromising Integrity: We are honest, transparent, and trustworthy reflecting Jesus in all we do.
• Holy Stewardship: We honor and maximize the potential of the resources, assets, and people God has entrusted to us.
• Excellence: We serve with excellence knowing that we represent God in our work, words, and actions.
• Unified Team: We are One CRISTA, united in the vision to transform lives with the Gospel of Jesus Christ.

Position Summary

This position is responsible for greeting residents, visitors and vendors who come to Cristwood Park. Accommodate the variety of needs for residents at Cristwood Park. Answer phone calls to Crista Senior Community (CSC) and all of CRISTA Ministries as needed.

Essential Functions

• Respond to smoke alarms, and handle/refer as appropriate.
• Act as greeter and facilitator courteously and professionally for residents, family members/advocates, visitors and vendors who call or enter Cristwood Park.
• Ensure that all visitors/vendors sign in and out of buildings. Respond to alarms; handle/triage for fire and disaster.
• Meet and/or refer all needs presented (copying, faxing, selling stamps, mailing packages, scheduling guest apartment, elevator pads, roll-away beds, etc.) by residents of CS.
• Accurately maintain petty cash and record, coordinate and track maintenance requests.
• Register, confirm and/or cancel events/bus trip reservations for CS residents.
• Maintain information systems and collaborate with HIPAA Privacy Officer to maintain strict adherence to confidentiality regulations at reception desk and within CSC.
• Provide administrative support and assistance to the Administrator, Business Office Manager and Admissions Coordinator.
• Keep Administrator and CS Leadership Team informed of information and situations relevant to the safety and status of residents at Cristwood Park.
• Assist with daily mail distribution. Assemble and mail packets to potential residents as requested.
• Complete shift documentation in receptionist log, initiate incident reports and provide forms for transfers to hospitals/other facilities.
• Check all keys in and out for staff, vendors, and residents.
• Prepare resident monthly payments for deposit.
• Work collaboratively with supervisor, coworkers and customers.
• Perform other related duties as assigned.

Essential Qualifications

CHRIST CENTERED

• Belief that Jesus Christ is Lord and Savior.
• Is a committed Christian who is dedicated to continued spiritual growth and development as evidenced through a growing personal walk with God (e.g. daily spiritual rhythms of prayer, fellowship, Bible study, etc.).
• Prayerfully seeks God's will in their own lives and in their ministry at CRISTA.
• Engages our ministry including staff and colleagues through prayer, participation in spiritual practices, leading devotionals and other spiritual practices.
• Affirms, aligns with and supports CRISTA's Statement of Faith and Christian Community Representative Statement (CCC).
• Conducts themselves in a manner which reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).
• Demonstrates the values of a CRISTA leader.

Education

• High school graduate or equivalent.

Experience

• Working as a receptionist and/or customer service representative.
• Working in an office environment with continual interruptions while coordinating with residents and team members.
• Bookkeeping, light typing.

Software / Equipment Knowledge

• Microsoft Office
• MP2 work order entry

Other Considerations

• Good interpersonal and organizational skills.
• Able to communicate with seniors in a positive, courteous, confidential and professional manner
• Able to handle fast-paced environment.
• Good judgment in responding to routine, urgent and emergent requests and situations.
• Able to maintain detailed, neat and accurate documentation on daily shift log.
• Enjoy working with seniors. Ability to pass background checks relating to DSHS Secretary's List of Crimes and Negative Actions. (WAC 388-113).

Statement of Nondiscrimination

CRISTA is a Christian, religious organization that lives out its faith-based mission through five ministries: CRISTA Camps, CRISTA Media, CRISTA Senior Living, King's Schools, and World Concern. As permitted by Title VII of the Civil Rights Act of 1964, CRISTA reserves the right to prefer employees of a particular religion and to require its employees to hold certain religious beliefs, engage in certain religious observances, and engage in or refrain from engaging in certain behavior, based on CRISTA's religious beliefs. CRISTA's employees must agree with and support without reservation CRISTA's Statement of Faith and must conduct themselves in accordance with the religious beliefs and practices that flow from that Statement of Faith and CRISTA's Christian Community Policy. Among those employees and employment applicants who agree with and support without reservation and abide by the Statement of Faith and CRISTA's Christian Community Policy, CRISTA does not unlawfully discriminate on the basis of race, color, national origin, age, sex, disability, genetic information, or any other protected characteristic. Based on its religious beliefs, CRISTA values and respects the dignity of all persons and appreciates the diversity of God's creation.