Quality Control Specialist

Job Description

Job Description

Iron Insurance Partners is seeking a detail-oriented Quality Control Specialist to support our Personal Lines team. This role is responsible for reviewing applications, issuing policies, maintaining client records, and ensuring accuracy throughout the insurance process. The ideal candidate thrives in a fast-paced environment, has strong attention to detail, and enjoys providing excellent service to both clients and team members.

Responsibilities:

• Review and process insurance applications.
• Issue new and updated insurance policies.
• Email policy documents, ID cards, and declaration pages to clients.
• Update and maintain client information in agency systems.
• Quote insurance carriers that require licensing.
• Verify policy information for accuracy and resolve discrepancies.
• Assist with billing and payment tracking as needed.
• Maintain organized and accurate documentation.

Why Join Iron Insurance Partners?

Join a growing organization that values teamwork, professional development, and delivering exceptional service to our clients. You'll play an important role in supporting agency operations while helping ensure a seamless client experience.