Managing Director

Job Description

Job Description

Managing Director

Port Chester | $150,000 - $160,000 base + performance-based profit share

Eight years ago, Royal Comfort began as a one-man, one-truck operation. Our President poured everything into building the company into the industry leader it is today. Our success goes beyond HVAC systems; it is rooted in a fundamental belief that we cannot succeed without supporting the success of our employees, both personally and professionally.

We have only begun to realize our full potential. While HVAC is our foundation today, our growth is positioning us to become the leading privately held HVAC, electrical, and plumbing company in the Northeast. To support that vision, we are seeking an experienced Managing Director to lead day-to-day operations with excellence, allowing our President to focus on continued expansion. If you are a driven leader who wants to step into a top role while continuing to grow, we invite you to join us as we build something exceptional together.

Compensation: This is a salaried position with a $150,000 - $160,000 base + performance-based profit share

The Mission: Run the kingdom today so we can build the empire tomorrow.

Who You Are

• The Seasoned Leader: You have a proven track record in home services (HVAC/Plumbing/Electrical) and understand the nuances of the trades.
• The Strategic Thinker: You can balance the "chaos" of a 7:30 am dispatch rush with long-term PandL management.
• The Culture Carrier: You lead with empathy and accountability. You understand that "we are nothing without our team."
• The Growth Specialist: You are excited by the prospect of adding Electrical and Plumbing to a thriving HVAC business.

Work Schedule and Qualification Requirements

• Hours: 7:30 am - 4:30 pm Monday through Friday with overtime as needed.
• Job Experience: Previous GM or high-level Operations Management experience in the trades is required.
• Mindset: A "buck-stops-here" attitude with a focus on solutions, not excuses.

Position Summary: As Managing Director, you are the heartbeat of our daily operations. You will work closely with our business coaches and the Founder to ensure our "Gold Standard" is met on every call.

• Operational Command: Oversee daily efficiency across management, technicians, and dispatch.
• Team Advocacy: Mentor and develop our staff, ensuring a culture where the employee truly matters.
• Growth Catalyst: Drive sales and maintenance agreement growth through data-backed strategies.
• Customer Guardianship: Maintain our reputation for outstanding satisfaction and handle escalations with grace.

Why Royal Comfort?

• High-Growth Environment: Join a company on the rise where your career trajectory matches our expansion.
• Elite Organization: We aren't "winging it." Our systems and processes are designed for efficiency and your success.
• Family-First Culture: We are a close-knit team that values trust, respect, and collaboration.
• The "Legacy" Perks:
  • Financial: 401(k) with up to 3.5% match + Performance-Based Profit Sharing.
  • Health: Medical, Dental, Vision, and Short-Term Disability Insurance.
  • Tools for Success: Company vehicle with a fuel card and ongoing professional training.
  • Life Balance: 8 Paid Holidays, generous PTO, and a full kitchen/coffee bar at HQ.