Front CounterDrive thru Crew Member
Maha Ganesh
Front Counter/drive-thru Crew Member
You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring wage hour and other employment-related decisions.
We strive to create positive memories for all our fans so we are looking for positive energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun fast-paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead do things right be accountable have ownership in what they do and be able to create smiles and stories for our fans.
Job Functions:
Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
Enthusiastically greet and welcome fans to the Dairy Queen brand
Assist fans with menu navigation and product ingredient questions
Strive to exceed fan expectations and deliver fan first service through timely and quality service
Calmly solve fan concerns and embrace Dairy Queens service recovery standards
Be a willing team player and maintain a cooperative harmonious working relationship with management and fellow team members
Prepare treat products following restaurant health and safety standards and procedures
Create and maintain a positive safe clean and inviting environment for fans and team members
At all times exhibit a genuine passion for excellence
Perform other duties as assigned by management
Requirements:
Communicate positively with fans and co-workers constantly during shifts
Work well under pressure packed situations while maintaining a great attitude
Comfortable standing for entire shift and able to lift 50 pounds
Practice established food handling procedures and meet any local health regulations
Exhibit good manners proper personal hygiene and promptness
Have fun and maintain a positive attitude at all times!
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