Information Technology Analyst 3

When you come to work for New Jersey Judiciary you will join an 8500‑member strong team that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in the lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individuality of each member of our organization while fostering professionalism and continuous improvement in our work. SALARY The salary range for this position is $91,466.95 to $128,573.18 for Schedule A, and $91,466.95 to $122,144.51 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B. The Judiciary offers a strong opportunity for growth. The Information Technology division in the Mercer vicinage is seeking a highly skilled IT professional to join our fast‑paced, innovative team. Reporting to the Information Technology Assistant Division Manager (Court Executive 1b), the successful candidate will deliver advanced technical support and customer service to staff, management, and judges, while leading complex technology projects and infrastructure enhancements. The selected candidate must have expertise in supporting Windows 11 in an enterprise environment, Microsoft Office applications (including Office 365), Active Directory, Power Platform, SharePoint, Configuration Manager (MECM), Microsoft Entra, Group Policy, mobile device management platforms, Teams, Zoom, cybersecurity awareness, and a strong understanding of enterprise networking components. The selected candidate will also be required to be on‑call on a rotating basis to support weekend virtual criminal justice reform proceedings, election‑day proceedings, and other after‑hours tasks as assigned. REMOTE WORK The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high‑speed home internet access. The selected candidate(s) may be required to work a non‑traditional work week, which may include Saturdays, Sundays and/or holidays. Regular and predictable physical presence at the worksite is an essential function of this position. RESPONSIBILITIES Managing and supporting technology projects and infrastructure rollouts, including new operating systems and applications. Designing and implementing innovative solutions to improve processes or resolve issues, using Microsoft Power Apps and Power Automate. Administering servers, performing migrations and upgrades to optimize network and application performance. Upgrading, administering, and supporting CourtSmart (court recording software) servers. Developing and enforcing security standards and procedures; monitoring device compliance and applying updates, patches, and fixes as needed. Administering group policies to manage security and configuration for all users and computers. Overseeing MECM/SCCM administration and coordinating software and hardware deployments across the vicinage. Designing, administering, and supporting SharePoint sites. Diagnosing and resolving complex software and hardware issues. Evaluating and implementing technology enhancements in courtrooms for evidence presentation, virtual hearings, and ease of use. Providing advanced technical support for Zoom, Teams, video conferencing, and multimedia presentations; collaborating with stakeholders on virtual court event strategies. Developing and delivering technology training for staff and judges, as well as developing and implementing procedures for IT and vicinage staff. Mentoring and guiding team members, offering expert technical advice. Coordinating with vendors and contractors on network wiring and facility changes. QUALIFICATIONS Graduation from an accredited college or university with a bachelor’s degree in a field related to computer science, information technology or a related area such as information systems, human‑computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and three years of professional experience in: analyzing, designing, programming, troubleshooting, resolving technical problems, testing, defining business requirements, training and/or installing computer systems applications; OR detailed experience in planning, acquiring, installing and implementing telecommunications facilities and services, wide‑area networks, or local‑area networks; OR generating and maintaining system software; OR defined business analysis including gathering and validating data and/or documenting test plans; OR data analytics. Substitution for the required education: Applicants who do not possess the required bachelor’s degree may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year‑for‑year basis with one year of such experience being equal to 30 semester hour credits. A bachelor’s degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or related experience may be substituted for the required education. An associate degree from an accredited college or university, in a related field such as information systems, human‑computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity, and two years of additional paraprofessional and/or professional IT technical experience or related experience may be substituted for the required education. An associate degree in any field from an accredited college or university and three years of additional paraprofessional and/or professional IT technical experience or related experience may be substituted for the required education. A master’s degree in a related field or one year of experience may be substituted for the required education. Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See PHYSICAL ABILITY Applications for some positions require the ability to perform work that includes climbing, prolonged standing, stretching, bending and reaching. The selected candidate must be able to frequently lift and carry supplies weighing 30 to 50 pounds and occasionally materials weighing up to 75 pounds. DRIVER’S LICENSE Applicants may be required to possess a driver’s license valid in New Jersey if operating a vehicle is necessary to perform essential duties. AUTHORIZATION TO WORK US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security and U.S. Citizenship and Immigration Services regulations. SPECIAL NOTE Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information. RESIDENCY LAW In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the “New Jersey First Act,” all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the state of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need. EQUAL OPPORTUNITY The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action Employer committed to ensuring an open door to justice. #J-18808-Ljbffr