Seasonal Associate, National Support Center

Six Flags National Support Center Representative

The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!

Availability: 8 am to 5pm and 11am-8pm shifts. Full week schedule available, weekends required. Tuesdays & Wednesdays off or Wednesdays & Thursdays off.

Position Type: Seasonal

Hourly Rate: $15/hour

Responsibilities

You'll contribute to our mission by:

• Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service
• Talking with guests and answering questions regarding park policies and procedures
• Resolving guest complaints and concerns in a friendly and professional manner

Qualifications

Proficiency in computer skills in Microsoft Office and Windows OS are required

Basic to intermediate Salesforce's experience

Ability to communication via phone, chat and email to resolve concerns

Strong work ethic, attention to detail, and a commitment to safety

Ability to interact in a professional and positive manner

Problem-solving skill

Excellent written and verbal communication skills

Sense of urgency and fun

Friendly, outgoing personality, and ability to address guest concerns with empathy

Ability to read, speak, write, and understand the English language