RN Nursing Coordinator - Pediatric Gastroenterology

Pediatric Gastroenterology Nurse Coordinator

The Pediatric Gastroenterology Nurse Coordinator is responsible for coordinating care for pediatric patients with complex gastrointestinal disorders, including inflammatory bowel disease (IBD), feeding disorders, liver disease, disorders of gut-brain interaction, and other conditions. The nurse coordinator provides comprehensive clinical coordination, patient education, and support for complex and chronic conditions, and serves as a key liaison among patients, families, and the multidisciplinary care team.

Key Responsibilities

• Coordinate care for pediatric GI patients
• Triage calls/messages with patients/families regarding symptoms and management, and draft a response
• Manage patient tracking systems (e.g., follow-up lists, infusion schedules, high-risk patient registries) to ensure timely care
• Serve as the primary point of contact for patients, families, and providers regarding care coordination and clinical needs
• Work with our scheduling team to ensure timely clinic visits, procedures, infusion appointments, hospital admissions, and annual follow-ups
• Coordinate outside testing/procedures
• Provide patient and family education related to diagnoses, treatment plans, medications, diet, and disease management
• Coordinate care for patients receiving subcutaneous biologic therapies or infusions, including monitoring and follow-up
• Collaborate with physicians, APPs, dietitians, and other care team members to ensure comprehensive care delivery
• Assist with prior authorizations, referrals, and coordination of specialty services
• Monitor patient outcomes and address gaps in care, including missed appointments or delayed follow-ups
• Communicate with patients, families, and other care providers

Maintain accurate documentation in the electronic medical record (Epic competency preferred)

Support quality improvement initiatives, patient registries, and clinical program development within Pediatric GI

Participate in divisional meetings, educational sessions, multidisciplinary meetings, case conferences, and care planning discussions

Qualifications

• Licensed Registered Nurse (RN) in the state of North Carolina
• Bachelor of Science in Nursing (BSN) preferred
• Strong organizational, communication, and care coordination skills
• Ability to manage complex patient populations and multiple workflows
• Proficiency with electronic medical records (Epic preferred)

Preferred Qualifications

• Minimum of 23 years of pediatric or clinical nursing experience
• Experience in pediatric gastroenterology, hepatology, and nutrition
• Experience coordinating care for infusion therapies and chronic disease management
• Familiarity with patient registries, tracking systems, and population health management
• Certification in pediatric nursing or gastroenterology (preferred but not required)
• Experience in an academic medical center or specialty clinic

This position qualifies for a $10,000 commitment incentive.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary: Provides clinical administrative nursing care coordination in support of a patient care area. Duties include one or more of the following care coordination, discharge planning, data analysis and performance metrics, and patient/staff education.

Responsibilities:

• Assesses patient status of a specialized population. Rounds with an interdisciplinary health care team to determine patient care needs and coordinate ongoing acute care and long-term needs. Uses expertise and experience in specialty practice to facilitate patient care. Acts as a liaison between the patient, family and health care team to communicate patient care needs including coordination of patient/family care conferences.
• Collaborates with health care team to provide information and resources to facilitate patient care. Provides inservices and formal presentations to nursing, medical and ancillary staff on topics related to the specialized patient population. Assist staff in the development of patient education materials for the patient population. Perform patient teaching related to specific topics and patient needs. Documents patient teaching in the medical record in the appropriate sections.
• Collects data related to specialized patient population and analyzes for trends. Enters data or coordinates its entry into databases and registries for benchmarking purposes. Participates in performance improvement activities to promote quality patient care. Analyzes data for trends and makes suggestions for revisions to patient care protocols for the patient population. Monitors outcomes of care for patient population and collaborates with the interdisciplinary health care team on evaluation of outcomes.
• Coordinates patient care for post-hospitalization care and discharge planning. Makes referrals to other care providers during acute care episode and for post-discharge care. Communicates discharge needs to interdisciplinary health care team, patient and family. Coordinates appointments with clinics, outside referral sources, home care, durable medical equipment providers and other providers to ensure continuity of care for the patient. Attends care conferences and interdisciplinary care rounds. Documents care planning and communication with health care providers in the medical record.
• Promotes own professional development through attending inservices and presentations. Keeps current in practice through conferences, reading current literature and research. Role models professional nursing practice to others through use of the nursing process and professional behaviors.

Education Requirements: Graduation from a state-accredited school of professional nursing

Licensure/Certification Requirements: Licensed to practice as a Registered Nurse in the state of North Carolina.

Professional Experience Requirements: Five (5) years of professional nursing experience.

Knowledge/Skills/and Abilities Requirements:

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Childrens Clinic Support Svcs

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $35.87 - $51.57 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email View email address on click.appcast.io if you need a reasonable accommodation to search and/or to apply for a career opportunity.