Staff Software Engineer

Tech Lead, Software Engineering

SuperDial is hiring a Tech Lead, Software Engineering to help scale the infrastructure and systems behind our AI-driven healthcare products. You'll play a critical role in designing high-performance backend services, APIs, and platform components that power real-time voice and automation tools used by healthcare providers across the country.

About the Role:

• Design and implement backend services that support mission-critical workflows for AI-powered healthcare tools.
• Build scalable APIs, data pipelines, and infrastructure that ensure high reliability, security, and performance.
• Collaborate with cross-functional teams, including product, frontend, and machine learning engineers, to ship end-to-end features.
• Lead backend architecture decisions, contribute to system design reviews, and promote best practices in code quality, testing, and monitoring.
• Improve developer experience by refining build systems, CI/CD pipelines, and internal tooling.
• Help maintain compliance and data integrity across a HIPAA-sensitive stack.

About You:

• 5+ years of experience in backend software engineering, ideally in high-scale, cloud-native environments.
• Strong programming skills in Python.
• Deep experience building RESTful or gRPC APIs, and working with microservices architecture.
• Hands-on experience deploying and operating backend systems on GCP.
• Proficiency in relational and/or NoSQL databases (e.g., Postgres, Redis, DynamoDB).
• Comfortable working with containerized environments (Docker, Kubernetes) and infrastructure-as-code tools like Terraform.
• Strong systems thinking and a bias for building reliable, maintainable services.

Why SuperDial?

• Be part of a fast-growing AI startup transforming the healthcare industry.
• Own meaningful technical scope and contribute directly to product impact.
• Join a mission-driven, collaborative, and ambitious team.
• Enjoy competitive salary, equity, and benefits - including health, dental, and vision coverage.

SuperDial is redefining AI in healthcare. We specialize in voice and LLM-powered solutions for revenue cycle management — helping clinics and health systems operate faster, smarter, and more efficiently. Backed by top-tier investors, we're growing quickly and hiring engineers to build the next generation of healthcare infrastructure.