General Manager

General Summary The General Manager (GM) has overall responsibility for effectively managing all membership, fitness, and operational functions within the gym to achieve financial success and provide the best member and team member experience. The GM recruits, hires, trains and develops a diverse, high‑performance team that delivers on UFC Gym goals and reflects its values. Essential Duties & Responsibilities Staffing & Development Recruit, interview & hire department managers, supervisors, and front line team members, reflecting the diversity and culture of the community. Provide consistent accountability for direct reports and dotted line reports through training, coaching, planning sessions, and performance reviews. Provide input on final approval of hiring, dismissal, and discipline of all gym employees. Provide ongoing team member training & development to engage and retain team members. Provide developmental coaching and guidance for long‑term career growth opportunities to all direct reports. Conduct regular team member meetings to review performance and offer direction, motivation, and guidance toward achieving individual and company goals. Provide positive working conditions and appropriate leadership, supervision, support, and feedback. Maintain a fully engaged and high‑performing team that aligns with company values and goals. Spend a high percentage of time ensuring membership execution on lead, appointment setting, and guest goal to hit financial targets set by the company. Accountability & performance management is integral to executing monthly sales metrics and drivers. Personal production is key to ensuring the membership department hits monthly targets in New Member Sales, Electronic Funds Transfer, and POS Private Coaching goals. The GM must analyze differences between team performance and monthly goals. Participate and provide gym‑specific input into the development of the gym financial, expense, and operating plan. Develop monthly membership, fitness, and operation plans to deliver financial and retention goals. Establish priorities and goals, including revenue goals and labor targets for the gym. Identify and plan execution of improvement initiatives. Provide input and report monthly results. Establish a fun, safe, healthy, and community‑focused gym culture that delivers high member satisfaction and achieves maximum profitability with department heads’ support. Be a role model for member service behavior by walking through the gym and collecting member feedback to identify training and development opportunities. Resolve elevated gym member concerns; conduct on‑spot coaching to prevent recurrence. Monitor gym appearance and ensure problems are resolved timely. Perform regular reviews, edits, and overtime approval in the company’s Time & Labor system with assistance from department heads. Ensure company policies, procedures, programs and promotions are efficiently executed. Ensure safety of employees, members and gym property. Required Qualifications Knowledge, skills & abilities. Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical/ratio skills related to the fitness industry. Strong organizational skills and customer service orientation with proven results. Experience with basic computer skills (Microsoft Word, Excel, Google Docs, PowerPoint). Strong and proven leadership, communication, time management, and analytical abilities. High School Diploma or GED required; Bachelor’s Degree preferred. 2‑3 years of progressive management experience supervising 3‑10 employees. 3‑5 years of sales or related experience. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee’s management. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym. #J-18808-Ljbffr UFC GYM