Patient Accounting Specialist

Patient Accounting Specialist

Join EANM as a fulltime Patient Accounting Specialist, responsible for supporting our revenue cycle and patient billing operations while also assisting with contact lens and other order processing. If you have a passion for solving billing challenges, delivering great service, and contributing to quality patient care behind the scenes, this role is for you!

Why Choose Us?

• Paid on-the-job training & career advancement opportunities
• Hybrid schedule opportunities
• Largest Ophthalmology & Optometry practice in the Southwest

What You'll Do:

• Respond to and resolve patient billing inquiries via phone, portal, or mail with professionalism and accuracy
• Process adjustments, corrections, refunds, and manage outstanding patient balances
• Handle accounts receivable, including payment posting, denials, and insurance follow-up
• Communicate with insurance carriers to ensure timely and accurate claim reimbursement
• Ensure compliance with billing regulations, coding standards, and internal documentation procedures
• Manage contact lens orders, including prescription verification, vendor coordination, billing, and inventory tracking

What We're Looking For:

• Minimum 3 years of medical billing experience
• Knowledge of CPT and ICD9 codes
• Strong customer service, communication, and organizational skills
• Ability to manage details, deadlines, and multitask in a fast-paced environment
• Prior experience with NextGen is a plus

Benefits We Offer:

• PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
• Medical, Dental & Generous Vision Benefits
• 401(k)
• Education Assistance
• Company-paid Life, AD&D, & more!

** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with.75 FTE status or higher; additional details will be provided upon hire.