Engagement Clinical Supervisor

Position: Engagement Clinical Supervisor Location: Chardon, OH Job Id: 243 # of Openings: 1 Ravenwood Health is hiring an Engagement Clinical Supervisor. Benefits Include: Generous PTO Package : Enjoy 3 weeks of vacation, along with 56 hours sick time, 8 paid holidays, and 4 wellness days per year. We understand the importance of work-life balance and strive to provide ample time for rest and rejuvenation. Affordable and Comprehensive Benefits : Access comprehensive health, life, dental, and vision insurance coverage to safeguard your well-being and provide peace of mind for you and your loved ones. Employee Assistance Program : Your well-being is a priority to us, and we want to provide the best mental health and overall well-being support for all areas of life including financial consultations, legal referrals and medical advocacy support for you and your family. Financial Security : Take advantage of perks like mileage reimbursement, flexible spending account, a 403b with a 4% company match, and company paid short- and long-term disability and life insurance. We prioritize your financial health and future stability. CEUs, Education and Training : Receive clinical supervision and ongoing consultation to enhance your skills and support your professional growth. Our team is dedicated to providing the guidance and resources you need to succeed. We are a licensed CEU provider and work to continually provide advancement through new program training, continuing education opportunities, and a myriad of growth paths. The Engagement Clinical Supervisor is responsible for assisting the Intake/Engagement Department, which includes overseeing the Engagement Specialists in various locations, and Registration Specialists. A small caseload that could include intakes, assessments, and ongoing clients will also be a part of this position. This role involves ensuring the smooth operation of daily activities, managing program referrals from initial intake, and providing ongoing, targeted training for the Engagement team. Key Responsibilities Acquires technical knowledge about the population served and applies that knowledge in understanding and assisting with client difficulties. Develops and maintains relationships with community partners and remains knowledgeable and current on community resources, including assisting with accessing and developing natural support systems in the community through community outreach as needed. Oversees the day-to-day operations of the Engagement Program and provides supervision to Registration and Engagement CPSTs. Ensures the team has the necessary cultural and linguistic knowledge to effectively work with the assigned population. Ensures team members understand evidence-based services and can appropriately refer clients. Collects data and outcome information by administering and collecting necessary forms from clients and their supports/families. Teaches skills to effectively navigate the healthcare delivery system to utilize services effectively and efficiently, including evaluating the referral process to enhance service effectiveness and efficiency. Attends and participates in treatment team, department, and agency meetings as required. Completes required documentation and productivity requirements per agency policy. Knowledge, Skills, and Abilities: Is effective in establishing rapport and building a collaborative relationship with adults, youth, and their families/caregivers including knowledge of clinical needs. Displays professionalism, maturity, and respect in interactions with clients and their families. Demonstrates good decision-making and problem-solving skills. Demonstrates strong communication skills by returning and responding to phone calls or emails within 24 hours and other correspondence promptly, and through their ability to interact across cultures. Maintains appropriate professional boundaries and seeks supervision as needed. Displays strong written and organizational skills and can work in a team-based environment with diverse populations. Required Education and Experience Master’s degree in social work or related field with experience in case management or care management. Supervisory experience and licensure designation are highly preferred. Must have a valid Driver License Must be able to pass a background check Ravenwood Health is a private nonprofit and trauma-informed agency. We strive to provide a safe and compassionate community and work environment that supports and respects the unique journey of each person's professional goals. Ravenwood Health is firmly committed to prohibiting discrimination based on race, color, sex, age, religion, ancestry, national origin, citizenship, disability, military status, sexual orientation, or genetic information throughout the employment process, from selection through termination. Ravenwood Health expects all employees, vendors, and associates to support the nondiscriminatory policies of Ravenwood Health. #J-18808-Ljbffr Ravenwood Health