Contract Manager

Job Type

Full-time

Description

Contract Manager 

Location: Defense Health Agency Headquarters, 7700 Arlington Boulevard, Falls Church, Virginia

Schedule: Full-time, on-site, Monday through Friday, 0700 to 1700 Eastern Time

Reports to: ASRT, Inc. company leadership 

Direct reports: All staff across 9 Performance Work Statement task areas 

Clearance: U.S. citizenship required. Active CAC eligibility or ability to obtain Tier 2 (Non-Critical Sensitive) suitability.

Start Date: On or about 26 September 2026, contingent on contract award notification.

ASRT, Inc. is preparing a proposal to support the Defense Health Agency's Patient Administration Division at DHA Headquarters in Falls Church, Virginia. The Patient Administration Division (PAD) is the enterprise office that owns the DoD Health Record lifecycle, the Medical Coding Program Branch, the Service Treatment Record Quality Assurance Audit Program, patient identification, registration, and identity management, Release of Information, digitization, and Patient Affairs across approximately 700 Military Treatment Facilities serving 9.5 million beneficiaries worldwide.

The five-year contract (one base year plus four option years) begins September 2026. 

The Contract Manager is the single Key Personnel position and is the government's primary management point of contact for the duration of the contract.

ASRT is a Small Disadvantaged Business headquartered in Atlanta, Georgia, with a portfolio of 25+ active federal health contracts. 

Requirements

The Contract Manager is the senior operational leader for contract. This person owns end-to-end execution across all nine Performance Work Statement task areas, manages roughly 13 full-time staff distributed between the prime and subcontractor, and serves as the primary point of contact for the DHA Contracting Officer's Representative. The role is on-site at DHA Headquarters in Falls Church, Virginia, and reports through ASRT company leadership.

Key Responsibilities

• Serve as the single management point of contact between the contractor team and the DHA Contracting Officer's Representative.

• Direct all contract operations across the nine task areas: Program Management and Working Groups, Patient Identification Process, Patient Registration and Identity Management, Health Record Management, Release of Information, Service Treatment Record Quality Assurance Audit, Digitization, Patient Affairs Programs, and Medical Coding Program Branch.

• Manage contractor staff. Set performance expectations, run regular team operations cadence, and address performance concerns.

• Own the contractor side of the five DHA Working Groups that the contract supports. Coordinate agendas, deliverables, and follow-up actions.

• Deliver all contract deliverables on schedule and on quality. Author or review every formal deliverable that goes to the government.

• Track and report contract performance against the Quality Control Plan and the contractor's internal scorecard. Brief the Contracting Officer's Representative on a regular cadence.

• Manage risk and surface issues to ASRT leadership before they become contract performance problems.

• Coordinate with the prime contractor's Program Management Office on performance, invoicing, workshare reconciliation.

• Lead the transition-in period during the first 90 days of the contract. Stand up team operations, staff onboarding, system access, and Working Group cadence.