Associate Director of Health Services

Job Description

Job Description

Lifetime Assistance – Associate Director of Health Services
Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview:

Job Title: Associate Director of Health Services

Location: Rochester, NY – Various sites throughout Greater Rochester

Department: Residential/Day Services

Reports To: Director of Health Services

Employment Type: Full-Time, Days

Starting Wage: $94,000 - $100,000 annually

Why You Should Work for Lifetime Assistance?

• No-Premium Health Insurance: Access comprehensive healthcare without added cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony: Generous paid time off and supportive scheduling.
• Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities:

As Associate Director of Health Services, you will:

• Lead and support a cohesive health services infrastructure aligned with agency goals.
• Supervise Senior RNs and indirectly oversee Residential and Day Services Nurses.
• Champion staff development, coaching, and succession planning.
• Ensure compliance with OPWDD regulations, agency policies, and federal laws.
• Collaborate with program directors to meet the health needs of individuals and families.
• Represent the agency in community health initiatives and professional organizations.
• Drive quality assurance and continuous improvement in health service delivery.
• Maintain a visible and supportive presence across nursing teams.
• Step into the Director of Health Services role when needed.

What You Bring:

• NYS Registered Nurse Licensure
• Proven leadership in health services, preferably in intellectual/developmental disability settings
• Strong understanding of OPWDD regulations and compliance standards
• Commitment to diversity, equity, and inclusion in hiring and team development
• Excellent communication, mentoring, and organizational skills
• Passion for mission-driven work and community impact

Our Mission & Culture:

• Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
• Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
• Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

Are You Ready to Begin?

If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time.

Equal Opportunity Employer
Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”
— Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us