Residential Service and Sales Technician

Residential Service and Sales Technician HVAC Full Time About The Role: A residential HVAC service repair technician is responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems in private homes. This role requires a blend of technical expertise, problem-solving skills, and excellent customer service. What You'll Do: Diagnosis and Troubleshooting: Identify and resolve mechanical and electrical faults in existing HVAC systems using diagnostic tools and equipment. Repairs and Installations: Repair or replace defective components (e.g., compressors, motors, thermostats) and install new systems following blueprints, manufacturer recommendations, and local codes. Preventative Maintenance: Conduct routine maintenance, including cleaning units, checking refrigerant levels, inspecting ductwork, and replacing filters to ensure optimal performance and longevity. Customer Interaction: Communicate effectively with homeowners to explain system issues, recommend solutions or upgrades, and provide guidance on system operation and maintenance. Documentation: Maintain accurate records of all work performed, parts used, and customer interactions using work orders, invoices, and company software/tablets. Safety and Compliance: Adhere to all safety protocols and environmental regulations, especially those regarding the handling and disposal of refrigerants (EPA 608 certification) and the Occupational Safety and Health Act (OSHA) guidelines. Vehicle and Inventory Management: Maintain a clean, organized, and well-inventoried company vehicle, ensuring necessary parts and tools are on hand for job sites. On-Call/Emergency Service: Be available for emergency service calls during evenings, weekends, and holidays as part of a rotation schedule. Why Thompson Plumbing & Air Conditioning: Are you looking for a new career opportunity? Would you like to expand your knowledge and learn more about heating, cooling, and indoor air quality? Requirements: Education: A high school diploma or equivalent is required. Licenses & Certifications: A valid driver's license with a clean driving record is essential. U.S. Environmental Protection Agency (EPA) Section 608 Certification for handling refrigerants is mandatory. Experience: A minimum of 1-3 years of hands-on experience in HVAC service is typically preferred, though some companies offer apprenticeships or on-the-job training for entry- level candidates. Technical Skills: Strong mechanical aptitude, electrical troubleshooting abilities, and familiarity with schematics and blueprints are necessary. Physical Stamina: The role is physically demanding, requiring the ability to lift heavy equipment (up to 50-70 lbs), climb ladders, and work in confined spaces (attics, crawl spaces) or varying weather conditions Preferred Technical Training: A certificate or associate's degree from a technical or trade school is preferred. Additional Certifications: Certifications from organizations like NATE (North American Technician Excellence) System Design Certifications NCI (National Comfort Institute) Combustion Certification NCI (National Comfort Institute) Soft Skills: Strong problem-solving, time management, and communication skills (verbal and written) are crucial for customer satisfaction and teamwork. #J-18808-Ljbffr Thompson Plumbing & Air Conditioning