Operations Supervisor II

SUMMARY:

More experienced supervision and leadership position, generally for non-engineers & non-project management employees. Provides management and technical direction to teams for the purpose of delivering safe, cost effective, and quality design services. Personnel responsibilities include such efforts as mentoring, training, performance appraisals, compensation reviews, time entry reviews, employee recruiting, succession planning and adherence to standards of conduct. May support more senior management in local discussions between Pike Engineering and the client at the local, operational level. In this role, the incumbent will represent the best interest of Pike Engineering by communicating with the client, with the employees, and with Pike Engineering management on pertinent issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This position is subject to supervision of progress and results. Among the incumbent’s major responsibilities are the following:

• Provide experienced management and leadership to ensure the availability of a skilled, qualified, and motivated workforce by: 1) Displaying effective leadership skills in motivating, rewarding, and assisting individuals through the use of innovative techniques and effective management systems; 2) Ensuring that individuals have the training, tools, personal equipment, work environment, and technical support to optimize their performance and achieve desired results; and 3) Providing individuals with honest and constructive feedback, assistance in setting priorities, and opportunities for personal and professional development.
• Provide technical leadership to ensure that all specific design services are provided per applicable professional codes and standards by 1) Providing technical direction to project teams on complex multi disciplined projects; 2) Developing and maintaining design standards, work practices, and systems; 3) Maintaining knowledge of the technical industry codes, standards, and best practices; and 4) Developing and maintaining knowledge of the current and future enablers, systems, and applications available in the industry to ensure continuous improvement
• Exhibit the highest day to day standards and demonstrate the highest level of business ethics and consistently adheres to and promotes key values and principles in all transactions.
• Ensure that all staffing and utilization goals are met by effective planning, organizing, scheduling, and monitoring of work activities
• Communicates with Pike Engineering employees under their area of responsibility to ensure that all are productive, making reasonable progress in their classifications, and assists in addressing and bringing forth any employee concerns to management.
• Directs project workflow. Regularly communicate to stakeholders on issues, activities, and accomplishments.
• Provide formal employee appraisals for assigned employees within area of responsibility. Will be responsible for approving all employee timesheets in their respective area, ensuring accuracy and submission in a timely manner.
• Perform other duties as assigned by management.

COMPLEXITY OF WORK:

Moderately routine: general policies applied. Some decision making.

RELATIONSHIP OUTSIDE WORK GROUP:

Exchange of information, which occasionally requires tact and/or diplomacy.

SUPERVISORY RESPONSIBILITIES:

Supervision of exempt and/or non-exempt employees will be given.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REGULAR ATTENDANCE is required.

EDUCATION and/or EXPERIENCE

Graduate with at least a two-year degree in an Engineering Technology or related field and/or a minimum of 4-7 years of related distribution experience.

OTHER SKILLS AND ABILITIES:

• Self-Motivated
• Work independently
• Team-Oriented
• Customer Oriented
• Able to manage multiple tasks and provide leadership to other team members.

PHYSICAL DEMANDS:

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A. How much on the job time is spent in the following physical activities (select amount of time)?

• Stand Up to 1/3 (Occasionally)

• Walk Up to 1/3 (Occasionally)

• Sit 2/3 and more (Regularly)

• Talk or Hear 2/3 and more (Regularly)

• Use Hands to Feel, Handle or finger tools or controls 2/3 and more (Regularly)

• Climb or balance None

• Stoop, Kneel, Crouch or crawl None

• Reach with Hands and Arms Up to 1/3 (Occasionally)

• Taste or Smell None

B. Does this job require that weight be lifted or force to be exerted? If so, how much and how often?

• Up to 10 Pounds Up to 1/3

• Up to 25 Pounds None

• Up to 50 Pounds None

• Up to 100 Pounds None

• More than 100 Pounds None

C. Vision requirements No Special Vision Requirements

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(Select level of frequency the listed environment is encountered)

• Wet, humid conditions (non-weather) None
• Work near moving mechanical parts Up to 1/3 (Occasionally)
• Work in high, precarious places None • Fumes or airborne particles None
• Toxic or caustic chemicals None
• Outdoor weather conditions Up to 1/3 (Occasionally)
• Extreme cold (non-weather) None
• Extreme Heat (non-weather) None
• Risk of electrical shock None
• Work with explosives None
• Risk of radiation None
• Vibration None

While performing this job, the noise level in the work environment is: Moderate Noise (Examples: business office with typewriters, and or computer printer, light traffic)

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Pike Engineering is an equal opportunity employer.

EOE/Minorities/Females/Vet/Disabled

Pike Engineering is a Non-Union Company

About Us

Founded in 1945, Pike is a leading provider of construction, repair and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country, and we continuously expand our offerings to supply our customers with the ideas, technology, experience, manpower and equipment to perform any job.

“Essential” is the one word that sums up who we are, the work we do and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them.

Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service.

Engineering

Pike Engineering employees play critical roles in ensuring that essential services like electric power, gas, telephone and wireless communications are up and running when people and businesses need them. We offer engineering opportunities in transmission and distribution, substations, smart meter technologies, renewable energy, telecommunications, storm damage assessment and more.