Infrastructure Specialist
$65k - $73kSuffield Fire Department - Connecticut
Technology Department Director
Location: District Wide
Period of Employment: Full time 12 month position
Reports to: Director of Technology
Salary: Salary is commensurate with experience-(Range $65,000-73,000)
Specific Qualifications:
Maintain and troubleshoot district technology devices and software applications, ensuring reliable performance, successful deployment, and secure network access. Ability to work with Police and Fire department and prioritizing emergency issues. Analyze and resolve technical issues while supporting the maintenance, integration, monitoring, and automation of district software systems and services to ensure dependable operation. Provide mentorship and advanced technical support to Level 1 and Level 2 technicians, fostering skill development and promoting consistent support practices. Handle organization-wide windows-based application projects of complex to ensure applications optimal performance and related infrastructure. Review technology support trends across instructional and administrative systems and develop preventative strategies to improve reliability and reduce disruptions. Serve as the escalation point for complex technology issues affecting staff, students, and district systems, providing timely diagnosis and resolution. Recommends specifications, standards, and requirements for procurement to ensure optimum system and end-user performance. Support the installation, configuration, and ongoing maintenance of instructional and administrative applications in production and test environments to ensure optimal system performance and user experience. Consult Network Administrator and System Administrator to assure technology is suitably deployed and used to deliver applications along with technology solutions. Other related duties as assigned by a Director of Technology.
Application Process: External Applicants must apply online and include a cover letter, resume and complete list of (3) professional references.
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