IT Sr. Systems Engineer

We are currently looking for a Full Time IT Sr. Systems Engineer to join our IT Shared Services team located at the IT Goldsby working .

Summary:

The Sr Systems Engineer provides technical guidance and direction in support of the day-to-day operations for Network Operations, Communications and Technical Support of the IT Department of the Chickasaw Nation Division of Commerce. This position provides leadership and direction with the installation, maintenance, and troubleshooting of malfunctions with computer hardware and software.


Responsibilities:
* Plans staff to meet operational needs
* Monitors and improves work performance of assigned teams as a whole and as individuals
* Prepares ad hoc reports
* Assists with capacity planning and performance management of critical servers and applications.
* Serves as lead worker in assigned area
- Mentors, coaches and assists in training lower level staff
- May review the work quality and or quantity of lower level staff
- May provide input on performance appraisals for lower level staff
- May be required to act as Supervisor on Duty in the absence of the Supervisor to ensure all operational standards are maintained
- Serves as subject matter expert for work tasks and duties performed
- Oversees work of assigned staff for quality, quantity, compliance with internal controls, process, etc.
- May be responsible to adjust staff assignments based on business needs
* Leads the planning and implementation of server upgrades, maintenance fixes, and vendor-supplied patches
* Analyzes cost and maintenance trends and makes recommendations for continual improvement
* Assists with orientation, special activities and training on specific procedures, tasks or equipment
* Mentors, coaches, develops and assists in training in assigned area
* Implements system design; creates supporting documentation, and knowledge transfer to the team for daily support and maintenance
* Partners with other architects, infrastructure, and software experts to define metadata layers, technical strategy, and optimal integration within the existing client IT landscape
* Researches new technology and recommends to leadership anything that would improve operations
* Proposes new ideas to improve offerings, processes and procedures
* Understands performance metrics, monitors system performance, and troubleshoots issues
* Performs all other duties as assigned
* Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area

Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
* Organizes work and assigned area logically and orderly
* Relates problems and translates understandable solutions
* Ability to manage major projects - planning, proposal, pro forma, resources (people, funding, etc.) with large scope or significant impact (i.e. crosses multiple departments, all or most facilities, etc.) or multiple simultaneous moderate projects
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
* Prepares role specific reports

Skills:
Essential:
* Strong working knowledge in Server virtualization; primarily Microsoft Hyper-V
* Experience installing, configuring, and maintaining all manners of server hardware and associated network equipment
* Experience with load balancing and clustering
* Strong working knowledge of Microsoft ServerS
* Familiarity with TCP/IP and MPLS network protocols, firewall management, and operating system configuration
* Strong knowledge of storage technologies such as SAN as well as Active Directory/Global Catalogue
* Skilled at presenting information in front of groups at all levels of hierarchy
* Excellent public speaking skills

Experience:
Essential:
* 7 years directly related experience

Education:
Essential:
* Bachelors Other

Credentials:
Essential:
* Standard Driver's License
* Pass gaming background check
* Pass general background check
* Microsoft Cert Professional
* Microsoft Certified Solutions Associate

Working Conditions:

Nonessential:
* Sometimes lift and or carry up to 50 lbs
* Communications phone, computer
* Works in an office setting
* Pass pre-employment drug test
* Required to work after hours or on weekends as scheduled
* May be on-call

Training
*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:
*To enhance the overall quality of life of the Chickasaw people.

Vision:
*To be a nation of successful and united people with a strong cultural identity.

Core Values:
*The Chickasaw People
*Cultural Identity
*Servant Leadership
*Selflessness
*Can Do Attitude
*Perseverance
*Stewardship
*Trust and Respect
*Loyalty
*Honesty and Integrity
*Teamwork