Project Manager

Overview Axon is seeking a Project Manager responsible for the complete and seamless transition of customer orders from the Axon sales team through delivery. Utilize BaseCamp and other communication mediums; build rapport and establish lasting partnerships with customers. The Project Manager serves as liaison between the customer and Axon’s Engineering, Manufacturing and Sales teams to ensure a complete and accurate understanding of customer needs and expectations, while maintaining open lines of communication and ensuring on-time delivery of projects. The Project Manager will coordinate with various departments to provide the customer with accurate project timelines, pictures, videos, and coordinate the facilitation of Factory Acceptance Testing. The Project Manager reports to the VP / General Manager. Responsibilities Record, process and inventory customer films and samples; review test materials against current project scope. Measure and document all aspects of film documentation (lay flat, thickness, core size, seam location, COF) and assess overall visual quality. Photograph and record dimensions; upload product documentation information to Basecamp or preliminary project folders; update daily in Basecamp the film and sample status for all projects. Support Product Shrink Testing and Documentation: conduct product shrink tests for potential customers by completing a shrink tunnel parameter sheet, video the process for Sales purposes, photograph results, and box finished samples for return shipment or shelf storage. Maintain and organize customer storage film and sample areas; maintain a database to assist Sales and Sales processes. Maintain clean and organized work areas including tunnel test areas; ensure test equipment is operational and up to date; attend Daily Stand-Up meetings when required. Review daily projects on the production floor and communicate any discrepancies or issues via Basecamp; assist with FATs when required; assist PMs and Sales during customer visits. Coordinate with internal resources and customers to ensure assigned projects are delivered on-time, within scope and within budget. Perform other related duties as assigned. Qualifications High School diploma or equivalent; Bachelor’s degree in engineering or equivalent experience (1-3 years in the new machine manufacturing business a plus). Experience in project leadership or in the packaging industry a plus. Ability to read, analyze and interpret complex technical documents; experience with process improvement / Value Stream Mapping. Analytical skills to synthesize complex and diverse information; strong problem-solving abilities and timely resolution of issues. Excellent interpersonal and teamwork skills; strong verbal and written communication, including presentations. Self-motivated with a demonstrated sense of urgency; willing to travel up to 10% of the time. Working knowledge of Microsoft Office (Word/Excel/PowerPoint) and project tools (MS Project or similar); highly organized, detail-oriented, and able to manage multiple priorities. Benefits and Equal Opportunity Pro Mach offers total compensation beyond base salary, including comprehensive medical/dental programs, life insurance, generous paid time off, a retirement savings plan with company match, and wellness programs. Benefits eligibility starts on day one. Pro Mach is an Equal Opportunity Employer and uses E-Verify. We are a drug-free workplace and provide reasonable accommodation in the application/interview process as needed. Note: This description reflects the current job role and responsibilities and may evolve with business needs. #J-18808-Ljbffr