Inside Sales Representative

Job Description

Job Description

Summary

Execute sales growth plan by acquiring and evaluating leads for potential sales opportunities with new and existing accounts in assigned territory. Generate quality leads and collaborate with the Sales and Service Teams to increase sales opportunities. Address incoming customer or potential customer calls for opportunities and deliver strong customer service experiences to develop relationships with new or existing customers.

Essential Job Duties

• Promotes and sells Fairbanks Scales industrial equipment through prospecting and lead generation.
• Work with Sales Managers, Service Managers in assigned territory to identify new customers, and develop incremental business within existing customers
• Prospect, qualify and generate new leads via phone, email, and internet to provide to Area Sales Managers.
• Engage the appropriate Area Sales Manager or Distribution Account Specialist for referrals of leads and successfully transition those sales opportunities.
• Prospect, quote and sell select products, product categories, and services including maintenance agreements meeting monthly activity objectives.
• Meet and exceed the required outbound call volume to meet activity requirements.
• Evaluate customer needs before and during prospecting calls to develop proposals that meet needs, overcome objections, and address concerns; present proposals and follow up on proposal or quotes to sell products and develop repeat customers.
• For existing customers assigned, act as primary point of contact and interact with internal teams to resolve any customers issues or address product or service needs.
• Maintain all customer contacts, opportunities, quotes and orders within Company CRM, also submitting required activity reports, industry or market reports, sales reports accurately and timely.
• Complete any required Company training as assigned.
• Follow and uphold all company policies.
• Other duties as assigned.

Required Qualifications -- Required qualifications to effectively perform the job. An equivalent combination of education, training, and experience will be considered. (Additional requirements may be designated by position.)

• Associate's or Bachelor's degree in Marketing, Sales, Business or equivalent experience preferred.
• Minimum of one to two (1-2) years of sales experience in an office setting is required.

Knowledge, Skills, and Abilities -- May be representative, but not all-inclusive, of the knowledge, skills, and abilities commonly associated with this position.

• Proficient in Microsoft Office products - specifically Excel, Word, Outlook, and PowerPoint.
• Possess or ability to learn the Fairbanks Scales business and web based systems.
• Possess or able to develop a strong working knowledge of the industry and Fairbanks Product Catalog and offerings.
• Critical thinker with attention to detail.
• Excellent problem-solving skills.
• Excellent communication skills, both verbally and in writing.
• Excellent customer service skills.
• Ability to understand concepts of pricing and profitability.
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• Possess the strong internal motivation and drive to meet and exceed objectives.
• Ability to develop and maintain positive and productive business relationships.
• Mechanical aptitude, some knowledge of electronics, computing networks is preferred.

Work Environment -- Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• General office conditions, extensive phone and PC use. Exposed to moderate noise levels.
• The typical schedule is weekdays 8:00 am - 5:00 pm, but may flex to align with assigned region's time zone.
• Some travel for regional meetings or to meet Areas Sales and Service teams may be required.
• If traveling to customer or potential customer site, must be able to don PPE including hearing protection, safety boots, or glasses where required.

Physical Abilities -- Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Required to use close vision and be able to focus.
• Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk.
• Must be able to have repetitive wrist, hand, and/or finger movement to type and work on a computer.
• Must have finger dexterity and hand-eye coordination to work on a computer, telephone, and related office equipment.
• Must be able to effectively communicate verbally to exchange information.
• Regular attendance is a necessary and essential function.

#MP

Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets

DISCLOSURE REGARDING BACKGROUND INVESTIGATION

Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying.

NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING

Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.