INFORMATION TECHNOLOGY SPECIALIST I

Information Technology Specialist I (534992)Department of Rehabilitation$6,513.00 - $10,852.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.Final Filing Date: 11/2/2026This position is located in the city of Sacramento. This is a 12 month limited term position that may be extended and/or may become permanent pending budget approval.Under the direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS1) in the Technical Support Unit resolves complex technical issues across cloud platforms, infrastructure, networking, operating systems, and security; performs root cause analysis. The ITS1 documents processes and procedures and communicates technical findings to leadership and stakeholders. The role supports enterprise operations through device provisioning, troubleshooting, incident management, knowledgebase maintenance, assistive technology guidance, and coordination of equipment repair and inventory. The ITS1 further contributes to operational improvement by analyzing trends, developing performance measures, preparing instructional resources, supporting project implementation, and ensuring smooth transitions during system updates and deployments. This position requires strong analytical ability, excellent customer service skills, effective communication, and readiness for occasional travel and physical tasks associated with equipment installation.The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity. DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.Employment, independence, and equality for all Californians with disabilities.DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities. People with disabilities are encouraged to apply. Please visit our website to learn more about DOR and our mission.