Appointment Scheduling Specialist - Family Care Clinic - Full-Time, Days

Appointment Scheduling Specialist - Family Care Clinic - Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location: 751 Hebron Parkway, Lewisville, TX 75057

• Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

• Travel: 25% to surrounding clinics as needed ( mileage reimbursement provided )

Family Care Clinic Highlights:

• Personal fulfillment (challenging, yet fulfilling work)

• Growth Opportunities/Potential Career Advancement

• Opportunity to contribute to patient care

• Predictable Hours (Creating a great work-life balance)

• Bonus Potential

Here's What You Need

• High School Diploma or equivalent (required)

• 2 years related experience in Healthcare environment (strongly preferred)

• Demonstrated strong customer service and communication skills

• Organizational and time management skills

• Proficient computer skills

• Knowledge of clinic procedures and regulatory requirements

• Possess a strong work ethic and a high level of professionalism

• A team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process

• Responsible for answering phone calls and scheduling patient appointments

• Conduct patient pre-certification / to ensure coverage for appointments and medical care

• Schedule tests, procedures, and referral appointments

• May collect fees such as co-pays / co-insurance

• Gathers insurance information and patient personal data

• Obtain authorizations / referrals prior to appointments as needed

• Demonstrates positive professional customer service with all patients, staff, and visitor contacts.

• Performs other duties as assigned

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Learn ( more about our culture, benefits, and recent awards.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Do you still have questions or concerns? Feel free to email your questions to View email address on click.appcast.io .

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.