Automotive Body Shop Manager - Sussex, DE

Automotive Body Shop Manager - Sussex, DE i.g. Burton is seeking a skilled and hard-working Body Shop Manager who is seeking a big opportunity! The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail. Our employees are our strongest asset and have contributed to the continued success of our organization. i.g. Burton is a family owned and operated automotive business. We’re proud to say that we have been serving the local community and providing employment opportunities since 1908 and we invite you to join the i.g. Burton team! Essential functions, including but not limited to, are as follows: Manage Body Shop staff and all processes therein. Maintain good working knowledge of collision and paint repair and estimating skills (preferably with CCC One). Ensure technician workflows are operating effectively and efficiently and customer needs are prioritized. Maintain good working knowledge of parts identification and inventory. Document all repairs and orders in accordance with Company processes and procedures. Build and maintain excellent rapport and communications with vendors and insurance companies including negotiations with insurance companies. Lead service management and reconditioning activities. Maintain the profitability of the department while controlling expenses and ensure customer satisfaction and departmental quality control. Maintain good working knowledge of all state/federal regulations that affect the operation. Must be able to speak and read in the English language. Must be able to maneuver around the property inside and outside. Must be able to use computer and industry standard associated programs. Must have a valid driver’s license. Perform other job related duties as assigned. Qualifications: Must have excellent interpersonal skills with strong customer service focus. Must have excellent communication skills, verbal and written. I-Car training and Reynolds experience a plus. We offer competitive pay and benefits which include: Medical, Dental and Vision Company Paid Life Insurance 401K Plan Paid Time Off Ongoing Training and Development Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: Health Insurance Dental Insurance Vision Short Term Disability Long Term Disability Life Insurance Paid Time Off 401K Paid Holidays About Our Dealership Since 1908, i.g. BurtonAuto Group has provided employment opportunities to thousands of different people in Delmarva. Many have included families with multiple generations becoming a part of our history in the automotive business - fathers, sons, mothers, sisters, brothers, cousins, you name it. For more than 115 years, our success has been based on the success of our employees. This is why we are always looking to hire the best of the best. Our growth and continued history depend on it. If you want a career for a lifetime, we want you. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, national origin, ancestry, genetic information, hair textures, afro hairstyles, or protected hairstyles, color, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws. #J-18808-Ljbffr