Sales Assistant (Geneva)

Company Description State Street Jewelers is a fine jewelry retailer that has served the Fox Valley community for over 40 years. Located in the heart of downtown Geneva, IL at the corner of State Street (Rt. 38) and Third, the store offers a welcoming, customer-focused environment. Shoppers can explore luxury brands such as Hearts on Fire, Simon G., Baume & Mercier, Shinola, and more, creating a rich and diverse selection. The team of experienced jewelry professionals averages over 25 years in the industry and is dedicated to providing exceptional service, expertise, and a comfortable in-store experience. Store hours span seven days a week, supporting steady foot traffic and a vibrant retail setting.

Role Description The Sales Assistant role is a part-time, on-site position based at State Street Jewelers in Geneva, IL. This role supports day-to-day store operations, including greeting customers, assisting with product selection, and providing information about fine jewelry and luxury brands. The Sales Assistant helps maintain organized displays and cases, ensures a clean and inviting sales floor, and restocks merchandise as needed. Responsibilities include processing sales transactions, handling basic administrative tasks, and supporting inventory checks. The role also involves collaborating with jewelry professionals, contributing to a positive team environment, and delivering a high level of customer service during store hours, including evenings and weekends.

Qualifications

• Strong interpersonal skills and a friendly, professional presence when interacting with customers and colleagues.
• Proven customer service experience with the ability to create welcoming, high-quality in-store experiences.
• Clear verbal and written communication skills for explaining product details and handling customer inquiries.
• Basic sales skills, including comfort with point-of-sale systems and supporting add-on or complementary product recommendations.
• Solid organization skills to maintain tidy displays, manage multiple customer needs, and assist with inventory tasks.
• Interest in fine jewelry and willingness to learn about luxury brands, materials, and product care.
• Ability to stand for extended periods, work scheduled evenings and weekends, and handle a fast-paced retail environment.
• Prior retail or hospitality experience is beneficial; high school diploma or equivalent preferred.