HVAC Commercial Coordinator - Sarasota

Cool Today

Overview
***CoolToday is Now Hiring a Commercial HVAC Coordinator***
Exceptional Work Life Balance!
Looking to work for a company that puts people first ?

what about working in a fun and collaborative environment?
Perhaps 401K match means the most to you?
CoolToday is currently seeking a Commercial HVAC Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Coordinators are an integral part of our team as they are one of the first impressions of our company to our customers by scheduling service appointments, ensuring our schedules are big properly managed, calling to confirm appointments and processing many different types of paperwork. Successful candidates will have high attention to detail, the ability to multi-task and be highly organized.This position is primarily responsible for coordinating installations for maximum customer satisfaction while maintaining a high level of profitability through efficiency and productivity
We are Florida's premier heating and cooling company. We are passionate about growing our busine ss through lifelong relationships with our customers, team members and community
What's in it For Me?

Market Value Compensation ($24-$26HR)
Robust PTO Plan
Health, Vision and Dental plans for you and your family to choose from
401K Retirement Plan with company match up to 30%
Life Insurance, Short-Term, and Long-Term Disability
Special Program Options: FSA, EPA, Legal Services, and Identity Theft
Continuous Training for your Professional Development
Working in a dynamic, collaborative, and fun environment
Coached and supported career growth
Responsibilities
What Will I Do?

Provide all clients with a 5-Star experience!
Maintain communication with clients and internal teams.
Outbound dial all lead generations to schedule appointments
Complete email and text communication with perspective clients
Schedule installation appointments for all locations via phone and email
Call customers to confirm service appointments
Ensure service appointments are filled each day by continuously reviewing the schedule and maintaining flexible client lists
Reassign and reschedule service appointments as needed to drive revenue generation
Coordinate with vendors and subcontractors on scheduling changes
Provide field support with paperwork processing as needed
Work with install Managers to address scheduling bottlenecks or issues
Create daily reports
Qualifications
Do I Have What It Takes?
Experience in Office Administration, Appointment Scheduling or Dispatch
Trades Experience a Plus
Experience with Service Titan a plus
Multi-tasking abilities
Proficient outbound phone skills
Proficient written and computer skills
Excellent organizational skills
Advanced Microsoft Excel skills
Ability to balance multiple priorities at one time
Experience working with customers and providing outstanding service

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
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Vacancy posted more than 2 months ago

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