Landscape Maintenance Account Manager

Work With The Best

We are building the premier outdoor living company in the country by creating a "family of family companies" across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country's largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

Position Summary

The Account Manager is responsible for managing client relationships, ensuring high standards of quality, profitability, and customer satisfaction. This is a key client-facing role that blends operations, sales, and horticultural expertise into a fast-paced, high-expectation environment. This role also has a strong emphasis on leadership and team management.

Key Responsibilities

Client & Account Management

• Serve as the primary point of contact for landscape maintenance clients.
• Conduct property inspections and walkthroughs to identify needs and ensure contract compliance.
• Develop and present proposals, enhancements, and cost estimates.
• Coordinate all services from proposal to execution with precision and timeliness.
• Maintain proactive, professional communication with clients.
• Support billing and collections related to ongoing or extra work services.
• Conduct quality control visits and maintain work schedules to meet client expectations.
• Ensure proper documentation for contracts, enhancements, and site changes.
• Troubleshoot issues in the field and provide quick, effective solutions.

Horticulture & Technical Expertise

• Strong knowledge of Southeastern U.S plant material, turf, and seasonal care.
• Read and interpret detailed landscape plans and site specifications.

Sales & Profitability

• Achieve or exceed annual revenue goals and profitability targets.
• Identify opportunities for upselling enhancements and new services.
• Monitor budgets and contribute to job costing and P&L analysis.
• Maintain accurate estimating and billing records for all services.

Qualifications

• Minimum 5 years of experience in landscape account or operations management.
• Strong horticultural knowledge and technical landscape maintenance skills.
• Valid and clean Driver's License.
• Georgia Certified Landscape Professional (preferred).
• Proficiency in industry software (Aspire, CompanyCam, GeoTab) and Microsoft Office Suite.
• Bilingual in Spanish is a plus.
• Strong written and verbal communication skills.
• Ability to read and interpret site plans, blueprints, and maintenance specifications.

The Perks

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• PerkSpot
• Long-Term Disability and Life Insurance
• Paid time Off
• Tuition Reimbursement (after one year of service)