IT Service Desk Leader - Incident, Change & Asset Management
$113k - $145kMunicipal Credit Union
A financial institution in New York is seeking a Service Desk Manager responsible for leading a dedicated team and ensuring the continuous improvement of service delivery. Candidates should have over ten years of management experience, familiarity with Microsoft tools, and a proven track record of driving change. The role offers a competitive salary range of $113,000 to $145,000 annually, alongside benefits including health insurance and a 401(k) with employer match. #J-18808-Ljbffr Municipal Credit Union
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the IT Service Desk Leader - Incident, Change & Asset Management in New York, NY vacancy
$113k - $145k
...and convenient services to a membership... ...the following: Manage day-to-day operation... ...Lead service desk service-delivery... ...teams Serve as incident management coordinator... ...of the client asset tracking... ...arbitrate enterprise Change Management - articulate... .... Manage IT asset management...AssetLocal areaFlexible hours$135k - $175k
...The Director of IT Service Delivery/Service Management is a pivotal leadership... ...-end IT Service Desk, L1/L2 support,... ...processes for Incident Management,... ...Incident, Problem, Change, Service Catalog... ...Management, Asset, CMDB, IT comms)... ...as an escalation leader during high‑severity...AssetFull timeContract workRemote workFlexible hours- ...Overview The Director of IT Operations is... ...leads ITIL‑aligned service management, oversees day-to-day... ...practices (Incident, Problem, Change, Request, Asset). Define, monitor,... ...overseeing the Help Desk. Establish and maintain... ...a “doer”. Hands‑on leader when needed to assist...AssetTemporary work
Resorts Atlantic City
New York, NY1 day ago $100k - $130k
...global financial services group with seven generations... ...Advisory, Wealth Management, Asset Management and... ...Role The Junior IT Business... ...portfolio of technology change initiatives, working... ...progress, issues, and incidents for stakeholder... ...global service desk to perform level1...AssetWork at office$135k - $175k
Burlington Stores is seeking a Director of IT Service Delivery to lead and optimize IT service management processes across our retail operations. This pivotal role... ...will manage service delivery teams, direct service desk operations, and serve as the product owner of the...SuggestedFlexible hours$90.4k - $98k
...Develop and execute the IT support services strategy aligned... ...including in-house Team and Managed Service Provider... ...the IT service desk, desktop support, network... ...Ensure effective incident, problem, and change management processes... ...management of IT assets, including hardware...AssetFull timeContract workWork at officeRemote workFlexible hours- Munchsupply is seeking an IT Service Desk Manager in St. Louis, MO, to lead a team of technicians and ensure high-quality IT support across the organization. This role involves managing operational excellence and driving initiatives like ServiceNow migration and ITIL v4...Remote job
$226k - $275k
...Director of Security & IT to lead Nayya's... ...data protection, and incident response. Implement and manage vulnerability... ...Operations & Help Desk Services Oversee day-to-day... ...organizational needs. Manage IT asset lifecycle,... ...threats and regulatory changes. Provide training...AssetWork at office$135k - $155k
...including streaming services, cable television, radio... ...for developing and managing best-in-class IT Support functions and... ...critical requests and incidents. Train, coach, and... ...and propose/implement changes to drive better outcomes... ...for use by Service Desk and Support Teams. Oversee...Temporary workWork experience placementWork at officeLocal areaFlexible hours3 days per weekAmerican Society of Composers , Authors and Publishers
New York, NY1 day ago$71.6k - $121.5k
...processing purpose.Critical Incident, Change and Problem Lead page... ...R030095As the global leader in high-speed... ...solutions that enhance service reliability. If you thrive... ...service disruptions.* Manage change processes to mitigate... ....### **The Assets:*** ITIL certification...AssetPermanent employmentRemote workFlexible hours- A technology solutions provider in Pennsylvania is seeking an IT Support/Coordinator to maintain accurate records of hardware and software assets. This role involves ensuring support agreements are in place and leading IT projects. The ideal candidate has 1-3 years of experience...Asset
- ...A leading energy industry company is seeking an Incident Manager to work remotely. The ideal candidate will have familiarity with operational... ...like ServiceNow and a strong understanding of Azure cloud services are crucial. This role requires strong analytical skills and...Remote work
Agile Resources Inc
New York, NY1 day ago $226k - $275k
...Director of Security & IT to lead its enterprise... ...security architecture, risk management, and compliance within... ...mitigate risk Oversee incident response including... ...Lead the internal help desk function, driving timely... ...business needs Manage IT asset lifecycle including procurement...AssetTru Staffing Inc
New York, NY23 hours ago- Job Description - IT Systems Administrator... ...(Atlanta, GA - Managed Services) Description The... ...IT Infrastructure assets location and status... ...technicians and the Service Desk to ensure... ...IT Infrastructure incidents. Answer to and... ...moves, adds, and changes (MAC) requests as...AssetWork experience placement
- ...specializes in developing customized IT services whether that be Managed IT Support or Custom Software... ...and creativity. The Service Desk Coordinator is responsible... ...: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Improve...Full timeRemote workWork from homeShift work
Tahche Outsourcing Services Inc
New York, NY4 days ago - ...Service Management Lead VETS, Inc., is looking to add... ...on-site end-user IT support and operational... ...across service desk and operational... ...desk operations, incident management, customer... ...processes (incident, change, and problem... ...managers and functional leaders across engineering...Permanent employmentFull timeFor contractors
Veterans Enterprise Technology Solutions (VETS) Inc.
New York, NY18 days ago $150k - $180k
...copper mines, and this asset alone is expected... ...asset managers T. Rowe Price and Canada... ...the Role KoBold's IT function supports a... ...tooling Create self‑service application deployment... ...security posture, and incident response Partner across... ...selection, and change management on new software...AssetFull timeContract workWork at officeRemote workShift workKoBold Metals
New York, NY4 days ago- IT Site Lead - CASCOM G-6 IT Support Services Location: Fort Lee, VA (On-Site) Clearance... ...for end‑to‑end management of enterprise IT,... ...Support / Service Desk Server & Infrastructure... ...Logistics and asset management Ensure... ...prioritize work, implement changes, and support...AssetFull timeContract work
$15 - $22 per hour
The IT Service Desk Support role focuses on providing remote... ...resolution of IT requests (incidents and service requests).... ...Field Support team by managing escalations,... ...their requests. Manage IT assets and ensure proper deployment... ...and may be subject to change as business needs...AssetHourly payWork at officeLocal areaRemote work$160k - $225k
...(CCR) Operations IT Lead! Credit Risk... ...supporting Exposure Management (EM), Credit Risk... ...focus on reducing incidents, manual interventions... ..., ensuring service quality, productivity... ...Incident, Problem & Change Management Serve... ...measured by total assets of ~$2 trillion. Mizuho...AssetPermanent employmentTemporary workFixed term contractWork at officeLocal areaRemote workWorldwide- ...The IT Support Analyst will play an essential... ...focus on customer service Perform physical... ...devices Track and manage incidents and service... ...offboarding Maintain IT asset inventory,... ...and infrastructure changes Proactively communicate... ..., Jira Service Desk, ServiceNow) #J-18...AssetWork at officeRemote work
Career Techniques Inc
New York, NY1 day ago - ...insurance organization is seeking a Senior Director of Global Service Delivery to oversee enterprise-wide IT support and service management. The role requires strategic leadership to build scalable Help Desk operations, enhance service management practices, and ensure compliance...
- ...Business Area is seeking a highly experienced IT Services Leader to build strategy, provide operational... ...as well as experience successfully managing major programs. You will help the CA... ...at CA Proven experience driving culture change and leading a dynamic mission-focused teams...Work at officeLocal areaFlexible hours
- ## IT ManagerApplyremote type: Hybridlocations... ...and wealth management firm with... ...$8 billion in assets under... ...wealth advisory services to high-net-worth... ...As an industry leader and innovator,... ...service needs change.**QUALIFICATIONS... ...provider for help desk and support.**Strategy...AssetTemporary workWork at officeLocal areaRemote workFlexible hoursNight shift
- Global Manager, IT Support Services The Global Manager, IT Support Services leads our worldwide... ...the 24/7 Global Service Desk (Tier 1) and three regional Tech... ...the maturity of ITSM practices (Incident, Request, Problem, Knowledge, and Change Management) to ensure operational...Remote workWorldwide
- Kentro is looking for a Major Incident Management Support Specialist to provide technical expertise within the Department of Veterans Affairs... ...during Eastern Time hours. This role involves supporting IT service recovery, incident resolution, and continuous process...Remote jobShift work
- ...fire within you. The Global Manager, IT Employee Services leads NiCE’s worldwide employee... ...overseeing the 24/7 Global Service Desk (Tier 1) and three regional... ...maturity of ITSM practices (Incident, Request, Problem, Knowledge, and Change Management) to ensure operational...Remote workWorldwide
$156k - $168k
...Incident Manager Overview The Incident Management role at HealthEdge... ...to restore failed services while working for most... ..., resources and assets involved in the Incident... ...records (i.e. Incidents, Changes, Problems, Knowledge... ...ITSM processes within IT Operations. Knowledge...AssetPermanent employmentFull timeWork at officeImmediate startRemote workAlbert Invent
New York, NY7 hours ago- Fixify is looking for a Shift Lead in the United States to manage IT support operations effectively. As the Shift Lead, you will own the... ...experience, strong communication skills, and experience with help desk systems. Enjoy flexible remote work conditions and generous PTO...Remote jobFlexible hoursShift work
- ...Client Service Leader – USACE Military Programs Seeking a highly qualified business development... ..., legislation, and organizational changes. Identify and develop new business opportunities... ...g., data analytics, digital delivery, asset management, automation) as part of client...AssetWork experience placementFor subcontractor
CDM Smith
Jersey City, NJ2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Leader - Incident, Change & Asset Management. Be the first to apply!
Related searches
- member services coordinator New York, NY
- IT service desk coordinator New York, NY
- service lead New York, NY
- service team leader New York, NY
- medical staff services coordinator New York, NY
- early intervention service coordinator New York, NY
- service coordinator New York, NY
- food service coordinator New York, NY
- family service coordinator New York, NY
- resident service coordinator New York, NY