Service Advisor

Job Description

Job Description

Join the Team at Lunghamer Buick GMCService Advisor Opportunity | Waterford, MI

At Lunghamer Automotive Group, we believe the customer experience matters just as much as the repair itself. We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC.

This is more than just a job it’s an opportunity to build relationships, create trust, and be part of a dealership group that genuinely cares about both its employees and the community we serve.

• Greet customers and create a welcoming service experience

• Listen to customer concerns and clearly communicate repair recommendations

• Schedule service appointments and manage vehicle flow

• Keep customers updated throughout the repair process

• Work closely with technicians to ensure timely and accurate repairs

• Help deliver a concierge-level customer experience from start to finish

• Build long-term relationships with customers through trust and communication

• Previous automotive service advisor experience preferred

• Strong communication and organizational skills

• Positive attitude and team-first mentality

• Ability to multitask in a fast-paced environment

• Automate, Reynolds & Reynolds, CDK, or dealership software experience is a plus

• Someone who genuinely enjoys helping people

• Family-owned dealership group with deep community roots

• Supportive leadership and team environment

• Opportunity for growth and advancement

• Competitive pay plan

• Medical, dental, and vision benefits

• Paid vacation

• Employee discounts

• A workplace culture focused on people, process, and long-term success

If you’re passionate about customer service and want to be part of a dealership that values relationships, culture, and community involvement, we would love to meet you.

Apply today and grow your career with Lunghamer Buick GMC.