Software Engineering Manager

PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. Our platform automates the entire product lifecycle for customers worldwide — and we're just getting started. With teams across North America (US & Canada), Europe (Poland), and Asia (India), we're modernizing our architecture, embedding AI across our products, and scaling to meet growing demand. We move fast, we build with purpose, and we're hiring leaders who want to shape what comes next.

What You’ll Do

• Oversee the planning, execution, and delivery of software development projects. This involves setting project timelines, allocating resources, and tracking progress against milestones.
• Provide technical guidance and expertise to the development team, helping to resolve complex technical issues and ensuring that the team follows best practices and coding standards.
• Championing AI Engineering by encouraging the team to inject AI across the entire SDLC to drive efficiency gains.
• Improving system performance and reliability and conducting code reviews and making technical contributions.
• Allocate resources effectively, including personnel, budget, and time, to ensure that projects are completed on schedule and within budget constraints.
• Identify potential risks and challenges in software development projects and develop strategies to mitigate them.
• Continuously assess and improve software development processes, tools, and methodologies to increase efficiency, quality, and scalability.
• Ensure that software development activities comply with relevant regulations, standards, and security protocols.
• Ensure that software products meet quality standards and customer requirements by implementing rigorous testing procedures and quality assurance processes.
• Communicate with stakeholders, including clients, executives, and other departments, to understand requirements, provide updates on project status, and manage expectations.
• Stay informed about new technologies, tools, and trends in software development, and assess their potential impact on current and future projects.
• Address conflicts and disagreements within the development team or with other stakeholders in a constructive and timely manner.
• Lead, mentor, and manage a team of software developers, ensuring they have the resources, support, and direction needed to meet project goals.
• Foster a collaborative and communicative environment within the development team and across other departments such as product management, quality assurance, and operations.
• Evaluate the performance of team members, provide feedback, and implement strategies for professional development and improvement.
• Recruits, interviews, hires, and trains new staff.

In This Role, You Will

• Oversee the planning, execution, and delivery of software development projects. This involves setting project timelines, allocating resources, and tracking progress against milestones.
• Provide technical guidance and expertise to the development team, helping to resolve complex technical issues and ensuring that the team follows best practices and coding standards.
• Champion AI Engineering by encouraging the team to inject AI across the entire SDLC to drive efficiency gains.
• Conduct code reviews and make technical contributions.
• Allocate resources effectively, including personnel, budget, and time, to ensure that projects are completed on schedule and within budget constraints.
• Identify potential risks and challenges in software development projects and develop strategies to mitigate them.
• Continuously assess and improve software development processes, tools, and methodologies to increase efficiency, quality, and scalability.
• Ensure that software development activities comply with relevant regulations, standards, and security protocols.
• Ensure that software products meet quality standards and customer requirements by implementing rigorous testing procedures and quality assurance processes.
• Communicate with stakeholders, including clients, executives, and other departments, to understand requirements, provide updates on project status, and manage expectations.
• Stay informed about new technologies, tools, and trends in software development, and assess their potential impact on current and future projects.
• Address conflicts and disagreements within the development team or with other stakeholders in a constructive and timely manner.
• Lead, mentor, and manage a team of software developers, ensuring they have the resources, support, and direction needed to meet project goals.
• Foster a collaborative and communicative environment within the development team and across other departments such as product management, quality assurance, and operations.
• Evaluate the performance of team members, provide feedback, and implement strategies for professional development and improvement.
• Recruits, interviews, hires, and trains new staff.

What You’ll Need To Join Our Team

• Bachelor’s degree in computer science or related field or equivalent work experience.
• 3+ years in leadership role.
• 7+ years of engineering experience.
• 8+ years of leading the definition and development of multi-tier web services experience.
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and live site operations.
• Proven experience with C#, Angular, TypeScript, and JavaScript.
• Proven experience with Azure cloud architecture (App Services, Service Bus, Azure SQL, and related services).
• Proven experience with CI/CD pipelines and DevOps practices (Azure DevOps, TeamCity, Octopus).
• Experience with AI-assisted development tools (e.g., Claude Code).

Why Work For Us

• Competitive Compensation from $170,000-180,000 USD; $150,000-160,000 CAN
• Comprehensive Benefit Package**
  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401k with generous Company Match
  • Commuter Benefits
• Paid Time Off accrued per pay period
• 10 Paid Holidays
• Paid Parental Leave
• Annual Bonus Program and/or Commission Eligibility (note only put the applicable one)
• Professional Development Opportunities
• Employee Events
• Wellness Programs
• Employee Discount Programs
• Office in Park Ridge, IL - Convenient location to Blue Line
• Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
• Eligible to enroll the first day of employment for immediate coverage.

Remote Only Roles

• AL, CT, FL, GA, IL, KY, LA, MA, MI, MO, NC, NE, NH, NM, OH, PA, SC, TX, WI

Note: It is required for this role to be in the Park Ridge, IL office 2 days per week if candidate is located in the Chicagoland area.

The Pay Range For This Role Is

170,000 - 180,000 USD per year(PCMI US)

150,000 - 160,000 CAD per year(Canada)