IT Support Technician, part-time

Advanced Math and Science Academy Charter School Advanced Math and Science Academy Charter School - Marlborough, Massachusetts Open in Google Maps IT Support Technician, part-time Advanced Math and Science Academy Charter School Advanced Math and Science Academy Charter School - Marlborough, Massachusetts Open in Google Maps Job Details Job ID: 5914585 Application Deadline: Posted until filled Posted: Sep 03, 2026 12:00 AM (UTC) Starting Date: Immediately Job Description Job Description: To improve learning outcomes for students by servicing and maintaining technology equipment and software throughout the district.

DUTIES

-Duties include, but are not limited to:

• As part of a team under the supervision of the IT Director, the Technician provides hands on hardware, software and telephone support to IT users at the Advanced Math and Science Academy;
• Installs, assembles and configures computers, monitors and peripherals such as printers, scanners and related hardware.
• Installs, configures and upgrades operating systems and software
• Provide user support and training in the use of existing and new technologies
• Troubleshoot and repair common computer, software, telecommunications and A/V problems independently; escalte problems to IT Director when appropriate;
• Image and deploy new or existing technology on an annual basis, field/triage/resolve/document technology calls and requests;
• Maintains accurate and timely IT records including inventory of hardware, software, supplies, warranties and RMA’s;
• Makes hardware and software acquisition recommendations including helping users assess needs and provide justification for equipment and services.
• Familiar with (or willingness to be trained) on Chromebooks and PC computers including setup, operations and repair.
• Familiar with (or willingness to be trained) on setup, troubleshooting and repair of A-V equipment and other school technology items)
• Compile reports on assets and inventory controls.
• Ability to communicate with vendors and staff as it relates to repair status and returning of AMSA assets
• Understands and carries out oral and written directions and ability to operate independently and part of a team
• Establishes and maintains cooperative and effective working relationships with others.
• Maintain and update the school’s website
• Attend professional development and trainings outside of district or complete online trainings as needed

Other duties, as assigned. Required Qualifications

• One year general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed below
• Associate’s or Bachelor’s Degree from an accredited institution, in Computer Science, or a related field is preferred;
• Working knowledge of PC operating systems, desktop applications, Google & GSuite, Microsoft Office, and familiarity with the imaging process preferred;
• 1 - 2 years hands on computer support experience required;
• Abilities to work independently in a fast-paced environment, juggling many tasks and requests; and to organize, prioritize, and complete a large volume of varying requests by a multitude of users;
• A desire to learn new technologies and a willingness to apply problem solving and troubleshooting methodologies;
• Ability to interact daily with users at varying technical competency levels;
• Bending, pushing, moving, lifting moderately heavy objects, dexterity of hands and fingers to operate tools and diagnostic equipment, bending, kneeling, and seeing to assemble computer equipment.
• Such alternatives to the above qualifications as the IT Director may find appropriate.
• Current authorization to work in the United States

Position Type: Part-time, 33 hours Positions Available: 1 Position Type: Part-time Salary: $22 to $22 Per Hour Job Categories: Administration > Technology Support Staff > Computer Support Job Requirements At least 2 year(s) of relevant experience preferred. Associate degree preferred. Citizenship, residency or work visa required Contact Information Erica Piotrowski , IT Director 201 Forest Street Marlborough, Massachusetts 01752 Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io Map Map #J-18808-Ljbffr Advanced Math and Science Academy