Pool Concierge & Guest Services - Part-Time

Grove Isle Racquet Club Miami, FL 33133, USA Description Grove Isle Racquet & Yacht Club in Miami, Florida is pleased to announce an excellent career opportunity for a part-time Pool Attendant ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon / Cliff Drysdale Management , you will contribute to a global leader in racquet sports, golf, hospitality, and community management. We are seeking a motivated, reliable, and service-oriented individual who is eager to contribute to an exceptional member and guest experience while supporting the daily operation, presentation, cleanliness, and organization of the club’s pool area. Position Overview The Pool Attendant plays an important role in maintaining a welcoming, well-organized, and professionally presented pool environment. This position requires an individual who is attentive, proactive, comfortable working outdoors, and committed to providing excellent hospitality. Compensation: $18.00 per hour Key Responsibilities: Prepare the pool deck and surrounding areas for members and guests prior to and throughout daily operations. Set up, organize, and maintain pool chairs, umbrellas, tables, towels, and other pool amenities. Welcome members and guests and provide courteous assistance with seating, towels, umbrellas, and other pool-related needs. Maintain a clean, organized, safe, and visually appealing pool environment throughout operating hours. Collect used towels and ensure towel stations remain clean, organized, and properly stocked. Maintain the cleanliness and presentation of pool furniture, deck areas, walkways, and surrounding spaces. Conduct regular walk-throughs of the pool area to identify service, cleanliness, maintenance, or safety needs. Remove trash, debris, used towels, and unnecessary items from the pool deck and surrounding areas. Monitor pool-related supplies and communicate replenishment needs to management. Assist with opening and closing procedures for the pool area. Maintain orderly placement of pool furniture and equipment throughout the day. Promptly identify and report maintenance, facility, equipment, and potential safety concerns to management. Assist members and guests with basic questions regarding pool operations and club amenities. Coordinate closely with the Pool Concierge and other club associates to ensure seamless member service. Support club events and special programming taking place in or around the pool area as needed. Follow applicable club operating procedures, safety standards, and company policies. Maintain a professional appearance and consistently demonstrate courteous and attentive service. Protect the privacy and confidentiality of club members and guests. Perform other duties as required. Maintain regular and reliable attendance. Qualifications, Knowledge, Skills & Abilities: Previous experience in hospitality, private clubs, resorts, hotels, pools, recreation, or customer service is preferred. Strong attention to cleanliness, presentation, organization, and detail. Friendly, professional, and service-oriented demeanor. Ability to interact professionally and respectfully with members, guests, co-workers, and management. Ability to work effectively both independently and as part of a team. Ability to recognize operational needs and take appropriate action without requiring constant direction. Ability to remain active, attentive, and service-focused throughout the scheduled shift. Ability to communicate effectively in English as necessary to perform the essential functions of the position and communicate with members, guests, and team members. Availability to work flexible schedules based on club operations, which may include weekends and holidays. Physical & Work Environment Requirements: The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. The position regularly requires: Working outdoors in varying weather conditions, including heat, humidity, and direct sunlight. Standing and walking for extended periods. Reaching, bending, lifting, carrying, pushing, and pulling while performing pool-deck duties. Setting up and repositioning pool chairs, umbrellas, towels, supplies, and related equipment. Safely lifting and carrying supplies and equipment consistent with the requirements of the position. Moving throughout the pool deck and adjacent club areas during the scheduled shift. Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms: Healthcare Benefits – Medical (if determined by the ACA measurement) Retirement Benefits – 401(k) with employer match (19 years of age and older) Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion. This job description is not intended to be an exclusive or exhaustive list of all job functions. Associates may be asked to perform additional duties consistent with the needs of the operation. About Cliff Drysdale Tennis: Cliff Drysdale Tennis (CDT) offers the opportunity for advancing in the racquet sports management industry for those that excel. CDT manages 30+ racquet sports and fitness facilities throughout the United States and is always looking for experienced racquet sport teaching professionals to join our growing team. The CDT Professional provides exceptional instruction and customer service to create an outstanding racquet sports experience and advance the industry. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Troon