Senior SOAR Support Engineer - Focused Services
$103.4k - $167.2kPalo Alto Networks
Palo Alto Networks, Inc. in Plano, Texas is seeking a qualified Customer Advocate to provide tailored technical support and manage escalations for our customers. With 5+ years of relevant experience, candidates should have skills in Linux troubleshooting and familiarity with SOAR platforms. The role involves fault isolation, conducting root cause analysis, and collaborating with cross-functional teams. A Bachelor's degree in computer science or related field is required. Compensation ranges from $103,400 to $167,200 based on experience. #J-18808-Ljbffr Palo Alto Networks
$103.4k - $167.2k
...designated customer advocate under Focused Services, you will work firsthand... ...tailored technical support, managing escalations, and conducting... ...Collaborate with the Engineering team to influence product operability... ...experience Experience with SOAR platforms Strong analytical...SeniorShift work$108.8k - $176k
...with our valued Public Sector customers, supporting their complex post‑sales concerns... ...a designated customer advocate under Focused Services, assisting in providing tailored support... ...validation tools File bug reports with the engineering team and develop test plans and best...SeniorLocal areaRemote workVisa sponsorshipWork visaShift work$117k - $189.2k
...when it’s needed. This model supports real‑time problem‑solving,... ...designated customer advocate under Focused Services, you will work firsthand... ...a Staff Technical Support Engineer to serve as a premier technical... ...frameworks. Actively mentor Senior and Core Support Engineers,...SuggestedFull timeWork at office- Solis Mammography is seeking an IT Service Desk Analyst III to provide third-level technical support. This role requires collaboration within the organization and the ability to handle various IT-related requests effectively. With a hybrid work location in Addison, TX,...SeniorFull time
$88.4k - $143k
...passionate about driving customer success in the cybersecurity industry? We are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you will work closely with our valued customers to diagnose and address post‑sales technical challenges...SuggestedLocal areaRemote work$70.3k - $148k
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$16.82 per hour
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Brakes Plus in Allen, Texas is seeking an Automotive Service Advisor to lead service department operations. The role focuses on customer interaction, team motivation, and performance evaluation while ensuring high safety standards. The ideal candidate has at least 2 years...Senior- ...and Raise The Bar! Job Description The Senior IT Support Manager delivers fast, reliable, Crew-focused technology support to Raising Cane’s Restaurant Support... ...business objectives, Restaurant operations, and service expectations Establish, monitor, and...SeniorRemote work
- ...end-to-end application or infrastructure service delivery to enable successful business... ...incident| problem| and change management in support of full stack technology systems|... ...in a numerate subject (e.g. mathematics| engineering| computing science)Experience with Control...SeniorNight shiftWeekend workAfternoon shift
$16.82 per hour
...The Service Desk Analyst is responsible for providing first-level technical support to end users by addressing IT-related queries and issues. This role involves diagnosing... ...orientation and interpersonal skills, with a focus on delivering high-quality support. Ability to...Remote work$73.5k - $83.9k
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- ...find out if this is the place you want to be! Job Purpose: The Support Engineer Sr is a key contributor to the stability and resilience of... ...before they impact performance. Security – Minded with a strong focus on protecting infrastructure and data integrity. Process‑...SeniorWork at office
$30 - $33 per hour
...Together we keep the world cheering. The Role Our new Service Desk Tech II will provide technical support to internal customers, respond to service desk... ...problem-solving capabilities in a fast-paced, customer-focused environment Ability to work independently with minimal...Hourly payFull timeWork at officeWorldwideFlexible hoursShift work$30 - $40 per hour
Senior Fire Alarm Service & Inspection Technician (FAL Required) A growing fire protection company in the DFW area is hiring a Senior Fire Alarm Service & Inspection Technician focused on service, diagnostics, and system troubleshooting. We are looking for a seasoned,...SeniorLocal area- ...Sr. Support Engineer Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline. Minimum... ...across ITSM and ITOM Modules; Incident management, Customer Service, Change management, Problem management, Service Catalog, User...SeniorContract workWork at officeFlexible hoursShift workDay shift
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