Client Support Specialist

Job Description

Job Description

King Risk Partners | Fuquay-Varina, NC | Full-Time

Bring your commitment to client service and your farm and agriculture experience to King Risk Partners!

We’re seeking a detail-oriented, service-focused Client Support Specialist to support our insurance clients, including those in the farming and agricultural community. If you enjoy building relationships, solving problems, and keeping details organized, this opportunity offers a meaningful way to help clients protect their livelihoods.

Based in our Fuquay-Varina, NC office , you’ll work with clients, licensed agents, and insurance carriers to deliver responsive service and keep day-to-day policy administration running smoothly.

This position is offering a salary range of $40,000 to $50,000

What You’ll Do

• Respond professionally to client calls, emails, and service requests.
• Assist farm and agriculture clients with routine policy, billing, payment, and documentation inquiries.
• Maintain accurate client accounts and policy records in agency management systems.
• Process contact updates, document requests, policy copies, and routine payment transactions.
• Coordinate with licensed agents and insurance carriers to resolve service issues.
• Route coverage questions, policy changes, and sales inquiries to licensed agents.
• Identify opportunities for policy reviews and connect clients with the appropriate advisory team.
• Track service requests and follow up to ensure timely resolution.
• Organize client documents and follow company procedures and applicable requirements.

What You’ll Bring

• A high school diploma or GED.
• Preferably two or more years of customer service or administrative experience.
• Farm and agriculture experience strongly preferred, particularly experience supporting farm or agricultural insurance accounts.
• Familiarity with farming operations, agricultural businesses, and their service needs.
• Strong communication skills and a friendly, professional approach.
• Excellent attention to detail, organization, and follow-through.
• The ability to prioritize multiple requests in a fast-paced environment.
• Confidence using computer systems, databases, and data-entry tools.
• Familiarity with personal or commercial insurance concepts preferred.

An insurance license is not required for this support role.

What We Offer:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with employer match
• Short-Term Disability (employer paid)
• Long-Term Disability (employer paid)
• Life Insurance
• Employee Assistance Program
• Generous PTO Policy
• Tuition Reimbursement
• Employee Referral Program
• Growth and advancement opportunities

Make Your Next Move with King

Bring your experience, build strong client relationships, and help deliver dependable support to the people and businesses we serve.

Apply today: king- insurance.com/careers

Equal Opportunity Employer

King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Join us in making a difference in the insurance industry. Apply today and become a part of the King Risk Partners, LLC team!