Field Service Technician
Global Pharma Tek
Field Service Technician I
Location: San Francisco, CA 94133 Shift: 8AM - 5PM Mon - Fri
You are responsible for:
- Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.). Electro mechanical repair.
- Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks)
- Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.
- Inspecting products for correct operation and resolving noted issues and/or escalating according to established procedures
- Prioritizing and planning service calls
- Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory
- Contacting the customer with the estimated time of arrival
- Working with customers to ensure satisfaction with service delivery and understanding of product functionality
- Following key/alarm/combination control processes in assigned area of responsibility
- Have technical interest and aptitude
- Strong customer focus
- Ability to manage multiple priorities
- And be a self-starter
- High school Diploma (or equivalent)
- Have a valid driver's license and driving record that satisfies DN's fleet requirements
- Successfully complete background check and drug screening
- Drive your personal vehicle for the first 90 days to job sites (mileage will be reimbursed)
- A valid driver's license with satisfactory driving record within company-required standards.
- Ability to successfully pass background and drug testing
- Ability to lift 50 pounds and work in close quarters within and around the equipment.
- Familiarity with computers and a variety of consumer communications devices, such as smart phones.
- Travel to/from assigned territories and company facilities, including during inclement weather is essential.
- Service experience or electro mechanical experience is a plus
- You will be driving your personal vehicle the first 90 day of the apprentice program to multiple job sites.
To be successful in this team you will:
Requirements:
Physical & Technical Requirements:
Vacancy posted 4 days ago
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